United States Postal Service

3.0
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16 Frost Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 Frost Rd, Sandia Park, NM
87047, United States

Hours

Reviews

3.0
26 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 star
12
  • CS
    Cy Simmons
    Aug 9, 2025
    1.0
    I’m sick and tired of this happening over and over again—the lazy mailman once again neglects to actually deliver my package, not even bothering to ring the doorbell or knock. I was home the entire time, yet they left a slip like they were never here, forcing me to waste my time and gas driving to the post office. This repeated disregard for basic responsibility is beyond unprofessional, and I’m done putting up with it.
  • RH
    Russ H
    Jul 25, 2020
    3.0
    Mixed experience here and I will echo what others have said about deliveries always needing to be picked up in person. Maybe it's the volume of packages or something else, but yeah... USPS is the worst choice out here when UPS and FedEx deliver to my front porch. Rural doesn't mean what it used to, and people have higher standards these days.
  • KC
    Kenny Cappadona
    Apr 24, 2019
    1.0
    This seems like a mom and pop shop, which is fine; however, the lady I’ve dealt with at the store is rude and the mail man seems awfully lazy. The rule where I live is that you have to live within 0.5 miles of the mail box to have things delivered to the house. Well I’m 200 ft away and that worked for maybe my first two packages since moving here...despite reminding them nicely that we are so close. Then even the times when it seems like my proximity is remembered, I get a note that states it was too heavy to carry while my 120 lb wife goes to pick it up later with one arm. This location effectively negates any benefit of amazon prime shipping and inconveniences is greatly as we are at work before they open and off work after they close.
  • MD
    Malinda Dempsey
    May 20, 2018
    1.0
    I had a lady drive up today to deliver a package to me that was delivered to her box instead of mine. This seems to be happening a lot lately. This woman was so considerate to drive to my house on a Sunday and bring my package to me. What is going on at this post office? We get the wrong mail all of the time!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.