United States Postal Service

3.5
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 415 N Pennsylvania Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
415 N Pennsylvania Ave, Roswell, NM
88201, United States

Hours

Reviews

3.5
54 reviews
5 stars
30
4 stars
5
3 stars
1
2 stars
0
1 star
18
  • CS
    Chris Stuart
    Dec 4, 2025
    1.0
    I don't know how many packages I've had lost or misdelivered. Today it said could not deliver my package because mailbox was full after about 20 attempts to call because the line is always busy the man on the phone tells me "they will not give me my package if I went down there to pick it up myself". I asked what is the point of having a pickup window that's open till 5:00 if I cannot pick up my package. He said they are not going to dig through all of that mail to get my package. So now I have to wait for them to attempt to redeliver it again and hope that this time it is actually delivered and not lost or misdelivered
  • BH
    BK Hutchison
    Nov 18, 2025
    1.0
    Incompetence at its finest 🙄
  • EP
    Erick Pedraza
    Mar 13, 2023
    1.0
    Unreal, worst service I’ve ever experienced and my expectations are really low .
  • AB
    Ashla Blair
    Jun 9, 2021
    1.0
    I sent a package from Missouri down there for mothers day. Whoever the driver is left it on my grandfathers porch that passed away. The package got RUINED by the rain! I spent alot of money for a neglectful driver to ruin everything!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.