Brand Certified
United States Postal Service
2.0(314 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
900 Pinetree Rd SE, Rio Rancho, NM
87124, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 900 Pinetree Rd SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
314 reviews
5 stars
62
4 stars
16
3 stars
5
2 stars
9
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Package Issues
Frequent complaints about lost, misdelivered, or undelivered packages, leading to frustration among customers.
Efficiency
Customers noted long wait times and inefficiency in service, with some expressing dissatisfaction with the speed of operations.
Communication Problems
Numerous reviews mentioned difficulties in reaching the post office by phone and lack of follow-up on issues.
- RDRich DFeb 25, 20264.0When I went there was almost no line - was able to handle business quickly.
- CHColleen HarrellFeb 24, 20261.0When my mailbox was broken into they were extremely unhelpful. I have not received my mail in almost 3 months. I'm still trying to get a key to the new lock box. I've had to go to the post office twice and nobody gives you any answers. They are terrible!
- GGGuendy GutierrezFeb 21, 20261.0The shittiest customer service when trying to get information
- FFFernando FernandezFeb 18, 20261.0😂😂 I was going to share my experience but it looks like the 2 stars overall sums it up. Just because you’re a Federal Employee doesn’t mean you’re not in the customer service field. LAZY!!!!!
- ARAntoinette RamosFeb 14, 20261.0I just moved into a new construction home and was given mailbox keys, but no one could tell me where my mailbox is located. There are only a few houses in the area, and the only mailbox cluster I’ve seen is two streets away. When I asked for help, staff were sarcastic and acted like I should already know, apparently they didn’t know either and would just call me when they figure it out.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 900 Pinetree Rd SE, Rio Rancho?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Do I need an appointment to apply for a passport at this USPS location?
Most Post Offices offering passport services require you to schedule an appointment online, although limited walk-in hours may be available at select locations.
Can I have my passport photo taken at this USPS office?
Yes, passport photo services are available by appointment made using the online scheduler.
What is the cost of getting a passport photo at this USPS?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at this USPS location and how can I rent one?
Yes, PO Boxes can be reserved online by searching for availability, with setup completed in person at the Post Office.
What are the hours of operation for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Where can I find nearby dining options to try before or after visiting the USPS?
You can visit Turtle Mountain Brewing Company, Ikabods Burritos, Pizza 9, Arby's, and Pho Bar, all of which are nearby restaurants offering a variety of foods.
Which nearby locations can help me refuel or repair my vehicle when visiting this USPS?
Nearby you can find Phillips 66 Gas for refueling and Westside Glass Inc. for automotive glass repairs.
Are there any local parks or recreational areas near the USPS where I can relax?
Yes, Veterans Memorial Park and Rio Rancho Veterans Memorial Park are close to the USPS location, offering green spaces and outdoor activities.
How can nearby services like the Esther Bone Memorial Library enhance a customer's visit to the USPS?
Customers can visit the Esther Bone Memorial Library nearby to access public resources or relax while waiting for USPS services.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website