United States Postal Service

2.6
48 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 116 W 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
116 W 1st St, Portales, NM
88130, United States

Hours

Reviews

2.6
48 reviews
5 stars
16
4 stars
2
3 stars
2
2 stars
2
1 star
26
  • MC
    MyOurCampaign “Christo”
    Sep 3, 2025
    5.0
    Love this post Office. her friends call her C. Front counter. i can pronounce her name but not spell it correctly. lol She was very nice. We shipped out 6-7 package at once. We even bought tape! This post office is resilient. keep up the good work Portales Kind Regards Christopher L. Hahn
  • SR
    Sofia Reyes
    Mar 29, 2024
    1.0
    My package has been there since Tuesday trying to contact a real person to talk to but no one will pick up horrible service if I could give it a - start I would
  • JM
    Jessa Muir
    Aug 4, 2020
    5.0
    Melissa, who has been our mail lady for years, is absolutely amazing. I know that the Post Office itself has its fair share of issues, but this woman in particular genuinely cares about her job and her responsibilities and will go above and beyond for the people she delivers to. She definitely deserves recognition for the amazing job she does! I moved very recently and was honestly quite upset to learn that we are not going to be on her route anymore. However, she is still taking care of us and making sure that all of our mail goes to our new house while we make this transition, even if it's addressed to the old house. The fact that she has taken the time to make sure we are still receiving our mail, no matter what, just blows me away! Our community is very lucky to have Melissa, and I am extremely grateful for her. Thank you!
  • RB
    Richard Brown
    May 23, 2018
    1.0
    Called the post Master here in Portales, NM to complain about mail carrier peeling out in the mud an covering my truck that was parked in my driveway with mud. Postmaster says they will talk to driver about issue. But will not pay to have my truck washed to get the mud off of it that carrier threw on it from peeling out. Carrier could have gotten out of car and put mail in mail box instead of pulling into the mud and making a mess.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.