The UPS Store

2.7
152 reviews
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Business Details

1402 Main St NW, Los Lunas, NM
87031, United States
(505) 866-9081
https://locations.theupsstore.com/nm/los-lunas/1402-main-st-nw
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6594 in Los Lunas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks East Of I-25, Next To Lowe's.

Details

  • DeliveryNot available

Location

The UPS Store
1402 Main St NW, Los Lunas, NM
87031, United States

Hours

Reviews

2.7
152 reviews
5 stars
52
4 stars
8
3 stars
6
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or confrontational.

Efficiency

While some reviews praised the efficiency of the staff during busy times, others noted long wait times and poor handling of services.

Store Hours

Customers frequently complained about inconsistent store hours, including early closures and staff not adhering to posted hours.

Mixed Experiences

There were mixed reviews regarding the quality of service, with some customers having positive experiences while others reported significant issues.

Cleanliness and Organization

The store was noted to be clean and organized, although some customers mentioned issues with the layout and accessibility.
  • SB
    Suzanne Bunker
    4 days ago
    1.0
    About a year I went and just thought the women there were having a bad day. Went in again a couple of months ago and felt bad energy. Decided to give them one more chance and found that they are some of the rudest people I have had to deal with in a long time. I will not be back!
  • SM
    steve de la mancha
    Dec 27, 2025
    5.0
    There is usually a line when I show up. But I've never had to wait very long. They have a friendly and efficient team!
  • DG
    Doris Gilligan
    Nov 12, 2025
    5.0
    The ladies that worked, there are so helpful and have a smile on their face and give great suggestions, the cards in there for Thanksgiving are so good, and I would’ve missed it if one of the ladies had mentioned them. Their attention to detail is phenomenal, their calm And centered on their customer. I’ve used this place for a few years and love it. Oh, and they give 5% discount for veterans, I’m glad I asked!
  • AG
    ana Gomez
    Oct 18, 2025
    1.0
    Male worker opened the door for me l approached the counter female employee said " I don't know why people do this " I asked what do they do she very rudely replied " come in at the last minute " Excuse me. Your hours of operation state they close at 1:00 | walked in 5 min before ! From previous reviews why does this employee still have a job at this location. If the hours of operations for this business do not align with her hours then maybe this isn't a right fit for her.
  • HK
    Heidi Kranz
    Oct 18, 2025
    1.0
    Never again. Clerks are impatient, rude and act like it's an inconvenience to work. No smiles. Constant errors.. The copy machine is often broken. They can't make copies of PowerPoint. The trash is always overflowing. We need a FedEx in Los Lunas.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Los Lunas offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.