Brand Certified

The UPS Store

2.7

(156 reviews)

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Business Details

1402 Main St NW, Los Lunas, NM

87031, United States

(505) 866-9081

https://locations.theupsstore.com/nm/los-lunas/1402-main-st-nw

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6594 in Los Lunas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks East Of I-25, Next To Lowe's.

Details

DeliveryNot available

Location

The UPS Store

1402 Main St NW, Los Lunas, NM

87031, United States

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Hours

Monday7:30 AM - 6:00 PM

Tuesday7:30 AM - 6:00 PM

Wednesday7:30 AM - 6:00 PM

Thursday7:30 AM - 6:00 PM

Friday7:30 AM - 6:00 PM

Saturday9:30 AM - 3:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

2.7

156 reviews

5 stars

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.

Inconsistent Hours

Customers frequently report that the store does not adhere to its posted hours, often closing early or locking doors before closing time.

Mixed Experiences

While some customers praise the friendly and efficient service, many others recount negative experiences, indicating a lack of consistency in service quality.

Pricing Issues

Several customers express frustration over unexpected charges and perceived overpricing for services, leading to dissatisfaction with the value provided.

Store Condition

The store has received mixed feedback on its cleanliness and organization, with some noting improvements while others report issues like overflowing trash.

RR
Robert Redd
2 days ago
5.0
Are always very helpful to me.
PP
Paige
Feb 21, 2026
1.0
Please update your hours online to be accurate. Saturday hours are 10am-3pm
MP
Mary Ann Poore
Feb 3, 2026
5.0
Everybody there has always been really good. While they can be very busy at times I just love the convenience of this place.
JO
Juan Olave
Jan 14, 2026
1.0
I conduct business at this location primarily because it is the only store available in town. However, I have consistently encountered unprofessional behavior from some employees, particularly among the older staff, who appear to be dissatisfied with their roles and may be continuing to work due to financial necessity. During my recent visit, I was not greeted upon entering, so I made an effort to say "Good Morning." Unfortunately, an older employee ignored my greeting and continued cleaning a table instead of offering assistance. When I inquired about an envelope, her response was simply, "I don’t know." It is concerning that staff members are unable to provide even basic assistance to customers. While I understand that not everyone may have a cheerful demeanor, it is essential for employees to prioritize customer service. Regardless of age or job satisfaction, providing support to clients should be a fundamental aspect of their roles. This experience is not isolated, as I have encountered similar rudeness from these employees in the past. Therefore, I felt it necessary to share my feedback, joining others who have voiced similar concerns. I urge UPS and management to address these issues to enhance the overall customer experience. I want to clarify that I am not seeking an apology or an explanation regarding your culture guide, as it is evident that your staff does not uphold the company's values.
SB
Suzanne Bunker
Jan 8, 2026
1.0
About a year I went and just thought the women there were having a bad day. Went in again a couple of months ago and felt bad energy. Decided to give them one more chance and found that they are some of the rudest people I have had to deal with in a long time. I will not be back!