Business Details
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Visit your local Post Office™ at 201 E Las Cruces Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
201 E Las Cruces Ave, Las Cruces, NM
88001, United States
Hours
Reviews
2.5
169 reviews
5 stars
53
4 stars
9
3 stars
3
2 stars
4
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were reported, indicating significant operational problems.
Staffing Problems
Many reviews mention understaffing and long wait times, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific staff members who provided excellent service.
Accessibility Concerns
Customers expressed dissatisfaction with the accessibility of services, including issues with the self-service kiosk and limited hours for mail access.
- DGDarryl GreenfieldNov 10, 20251.0They are lazy and so entitled. It’s to the point that you can’t even park your car in front of your own house. Or they put stuff in your mailbox saying, you to close to your own mailbox.
- DMDebbie MillerOct 22, 20255.0I've read all the reviews and was not happy to read them. I just moved to a new place and didn't have the mailbox key. The previous tenants had their own PO box and the apartment manager did not have one. So I thought I was going to have major problems, a long wait and rude people. But I got there in the afternoon and there was no line and 2 employees working the counter, each helping someone. I was next in 30 seconds from walking in the door. The man behind the counter was Ben and he was very pleasant. He listened to my problem, told me what I needed to do, which was very little compared to how the website made out to be. Ben got the form I had to fill out, explained to me what happens next and when I'll get my key. He was so nice, professional and knowledgeable. I was not looking forward to going but the PO on Las Cruces Ave. was wonderful. 👍👍 to Ben and is excellent customer service! Deb
- RRroo rooOct 10, 20251.0These people are the worse! Keep having my packages returned saying incorrect address but I've used the same address for 10 years and get junk mail with this address, but every time I get actual valuable mail to my house it never finds it's way into my community locked boxes. It's always returned because of invalid address.
- JMjennifer martinezSep 19, 20251.0there was a woman who was so rude and gave an attitude, she was in the passport room . horrible experience with her
- DADA Los AngelesAug 26, 20255.0They work hard to make things right. Be patient, sometimes they have a bad day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 201 E Las Cruces Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require you to schedule an appointment for passport services using the online scheduler. Some locations offer limited walk-in hours for passports.
What are the fees for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at the United States Postal Service in Las Cruces?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you will receive instructions to complete the setup in person at your local Post Office.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary, so check with this Post Office for exact lobby hours.
What are the operating hours of the United States Postal Service at 201 E Las Cruces Ave?
Monday through Friday, it is open from 8:30 AM to 5:00 PM and Saturday from 8:00 AM to 11:30 AM. The Post Office is closed on Sundays.
How can I reach the United States Postal Service in Las Cruces by phone?
You can call their local phone number at +1 575-524-2903 or the main phone line at +1 800-275-8777 for assistance.
Is there a passport application scheduler available online?
Yes, you can schedule appointments for passport services using the USPS online scheduler at https://tools.usps.com/rcas.htm.
What nearby places can I visit around the United States Postal Service at 201 E Las Cruces Ave?
Nearby places include the Main Post & Passport Office, New Mexico State University Art Gallery, Sugies Diner, and La Tiendita art gallery and gift shop. These locations offer opportunities for dining, art appreciation, and additional postal services.
Can I combine a visit to the USPS with nearby community or religious centers?
Yes, nearby churches such as Emmanuel Lutheran Church, Faith Christian Fellowship Church, Wesley Foundation Church, and Bethal Bible Fellowship Church provide options for religious and community activities.
Are there dining options near the United States Postal Service in Las Cruces?
Sugies Diner is a nearby American restaurant and cafe where you can enjoy a meal before or after your visit to the Post Office.