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Brand Certified

United States Postal Service

2.5
(177 reviews)

Business Details

201 E Las Cruces Ave, Las Cruces, NM
88001, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 201 E Las Cruces Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
201 E Las Cruces Ave, Las Cruces, NM
88001, United States

Hours

Reviews

2.5
177 reviews
5 stars
56
4 stars
9
3 stars
3
2 stars
4
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the passport and general service areas.

Delivery Issues

Frequent complaints about lost, damaged, or misdelivered packages, with some customers experiencing theft of contents.

Accessibility Problems

Customers expressed frustration over the lack of accessible services, such as non-functioning kiosks and limited hours for P.O. Box access.

Mixed Experiences

While some staff members received praise for their helpfulness, overall experiences varied significantly, with many customers feeling dissatisfied.
  • MM
    M
    5 days ago
    1.0
    I’ve had 4 packages arrive open in the last month and a half and one completely stolen out of the package it’s getting ridiculous I would not trust them with your mail. Must be new people I have never had an issue all my years until now and it’s constant. Needs to be investigated
  • HF
    Hillary F.
    Feb 19, 2026
    1.0
    The key that is supposed to open the outside mailbox for packages does not work. I cannot get a customer service agent on the line. Apparently there is no local phone number for the Las Cruces Main post office
  • JV
    Jessica Villegas
    Feb 13, 2026
    1.0
    I understand the people I worked with here aren't the problem. But my package arrived extremely damaged. I put in a claim and left the package with them, claim was denied. I couldn't even get the $100 from priority shipping when the package was $400 total. USPS is a complete scam and no one should use it to ship anything over $50. Seriously, use something else. Even if you pay the extra for insurance it will never go through because USPS has no funds to pay it, thank the government...
  • LW
    Layton T. “Lee” Webb
    Feb 3, 2026
    1.0
    Since sept2,2025 having to go to the post office to pickup mail post office yet to replace CBU cluster box in the House 🏠
  • MC
    Mario Castaneda
    Dec 13, 2025
    5.0
    BEN IS THE MAN!! He took me as last customer and got me my much anticipated package on a Saturday at closing. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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