The UPS Store

Reviews

• BJ

  Bryan J.

  Mar 3, 2026
  1.0
  It's approximately $4 for them to print a label for a UPS package... how does printing a UPS label, the namesake of the store cost $4. Paper is less then 4 cents per sheet. The employee doubled down saying that they are a franchisee... it’s disappointing to learn that a member of our own community appears to be taking advantage of fellow local residents. Real winners folks.
• EI

  Elliott Iker

  Feb 26, 2026
  1.0
  First, James has always been kind and helpful, but my experience with Dominique has made me decide to NEVER do business with UPS again. She is very rude, zero customer service skills, has a bad attitude, not helpful in the least, and I have witnessed this behavior with other customers not just myself. I have used this store for other things, but the first time trying to send a package 2 day delivery for perishable items, they outnof nowhere decided to "reschedule" the delivery date despite having paid over $92 for 2 day delivery. Trying to dona claim online instructs to go to the store for a "Guaranteed Service Refund". Tried that the day it was supposed to be delivered since it had been rescheduled. Went back a couple days later, got major attitude from Dominique that a claim couldnt be done until the package was delivered. If she had actually checked before giving me attitude she would have seen it was delivered already. Was given zero additional information on this process. Went back the next day, again major attitude from her, saying she did the claim, "UPS has 8 business days to respond. You'll be hearing something" is all I got from her. I was never told any of this the times I went in there prior trying to take care of this issue. She is the most unpleasant person I have ever dealt with in any customer service type setting and im surprised she still has a job there. After this refund is taken care of I will never be doing business with UPS again.
• PX

  P Xyz

  Feb 9, 2026
  1.0
  ACHTUNG. ABZOCKE. ich habe ein Paket von Amazon an diese Filiale schicken lassen dann wollten die Gebühren über 10 Euro ?! Nirgendwo sind die kosten vorher angemerkt also nicht rechtens !! Danach did Gebühren zu zeigen ist nicht rechtens. Die Mitarbeiter sind mehr als unhöflich und unverschämt. Man ernte was man sät. Und wenn es nur 10 Dollar sind. Assozial!
• GS

  Genna Slayton

  Jan 6, 2026
  5.0
  Everytime I come in here I feel even better than when I walked in. Every encounter with all the workers here is beyond 5 stars. Seriously, they do a great job, are courteous, helpful, and kind. It’s a pleasure doing business with North Main UPS store!
• TH

  TD D (HrlyHgr)

  Jan 6, 2026
  5.0
  Im a frequent visitor for Amazon returns and staff are always friendly and helpful

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