United States Postal Service

2.7
29 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 721 New Mexico Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
721 New Mexico Ave, Holloman Air Force Base, NM
88330, United States

Hours

Reviews

2.7
29 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
15
  • JH
    Jonathon Hollister
    Sep 25, 2025
    1.0
    This post office has the biggest problem delivering packages to the correct address. On several occasions I have gotten someone else's mail. I once got someone else's package. Today, they scanned my package as delivered, put it in a locker, then put the key into the wrong mailbox. I have no way of knowing who may have gotten my package. The workers here don't seem to care about their jobs. This isn't an occasional thing. This happens all the time. Instead of getting my package like I had hoped, I instead got someone else's mail. Great job guys! It's a wonder people can get their mail at all. The worst part is that I can't even submit a lost mail request until 7 days after the delivery date. Even though I know what happened, they won't do anything about it for a week. I just have to hope that the products I paid money for that was placed in someone else's locked box gets back to me at some point. I've never had this many issues with the post office. I really don't think they even care.
  • JB
    jordan btw
    Dec 9, 2023
    5.0
    i love this post office i dont write reviews but i wanted to show them appreciation.
  • SC
    Style Cams
    Dec 21, 2019
    5.0
    It’s Ight
  • KS
    Kerin Schovanec
    Oct 28, 2019
    1.0
    Both times I’ve gone to the actual office there’s been a rude employee who interrupted me and cut me off while asking a question or simply speaking to her. Also I don’t know who they changed dropping mail off, but I used to get any packages dropped at my door before lunchtime, and now I don’t get them until around 4 or 5 in the afternoon. No knock on the door or ringing of the doorbell. They leave it at the door or walkway and just leave. So I have no clue it’s even there until later that night when my husband gets home or if I get notified by email or amazon on my phone. At this point the mail on base, both post office and mail service, is worse than off base and that’s really bad.
  • KA
    Kim Allen
    Jun 9, 2017
    1.0
    Very displeased with their delivery. My mail isn't delivered until at least 6pm, even on Fridays. It shows out for delivery at 0835 but not delivered until that late?! How is that?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.