United States Postal Service

2.7
29 reviews

About

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Visit your local Post Office™ at 721 New Mexico Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
721 New Mexico Ave, Holloman Air Force Base, NM
88330, United States

Hours

Reviews

2.7
29 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
15
  • JH
    Jonathon Hollister
    Sep 25, 2025
    1.0
    This post office has the biggest problem delivering packages to the correct address. On several occasions I have gotten someone else's mail. I once got someone else's package. Today, they scanned my package as delivered, put it in a locker, then put the key into the wrong mailbox. I have no way of knowing who may have gotten my package. The workers here don't seem to care about their jobs. This isn't an occasional thing. This happens all the time. Instead of getting my package like I had hoped, I instead got someone else's mail. Great job guys! It's a wonder people can get their mail at all. The worst part is that I can't even submit a lost mail request until 7 days after the delivery date. Even though I know what happened, they won't do anything about it for a week. I just have to hope that the products I paid money for that was placed in someone else's locked box gets back to me at some point. I've never had this many issues with the post office. I really don't think they even care.
  • AA
    Alex
    Aug 27, 2023
    1.0
    This post office is awful. The manager is rude is talks down to lower ranks. He’s disrespectful when answering questions
  • JD
    Jackson DeRuyter
    Jun 7, 2022
    1.0
    This place is horrible. Got a note put in my box to let me know my 150 dollar package had arrived, only to find out they lost it during the time they had it which was about a day.
  • JS
    Jonathan Steinbrink
    Mar 1, 2021
    1.0
    Placed a forward on my mail for a deployment and then terminated it shortly before my return and they never took the forward off of my box so they have just been labeling my mail as undeliverable and return to sender for a month. Worst customer service ever
  • KA
    Kim Allen
    Jun 9, 2017
    1.0
    Very displeased with their delivery. My mail isn't delivered until at least 6pm, even on Fridays. It shows out for delivery at 0835 but not delivered until that late?! How is that?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.