Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 816 W Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
28 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
3
1 star
14
- EMElizabeth MonserratDec 2, 20251.0I'm not surprised to see this USPS, like many others, with less than 3 stars. I thought it only happened at the one in Gallup, NM, where the staff is rude and indifferent, but it seems to be a pattern. I came to apply for my passport, and at first the young man with two braids seemed friendly. He told me to come back later and said he would help me. When I returned, he said, "'Il be right with you," but then he completely ignored me as if I wasn't even there. He helped other people who arrived after me and kept acting like I didn't exist. When I finally asked him again, he responded reluctantly and with a bad attitude, telling me someone else would assist me. Very unprofessional and disappointing service.
- SPshia :pAug 18, 20251.0“ out for delivery” okay ill wait “ available for pickup” an hour later ok i see a little inconvenient I go over there to pick it up because it says available for pickup at grants post office, and they talking about security issues and it’s not there like what??? Just give me the damn mail
- PPpapaGhurkaAug 19, 20243.0I've been using general delivery for a while. Aug '24, a clerk has become hostile. He said I can't be having packages sent here without a PO Box. I asked, you stopped general delivery? He told me to fill out a form. All of a sudden, the PO Box requirement disappeared.
- BCBrett CooperMay 19, 20212.0I think they are both understaffed and need better training. I get that this is a small town, but as another reviewer said, it takes them 8-10 hours to deliver something not even 10 minutes away. I know we're not dealing with FedEx here, but I was at the receiving end of a major cockup regarding a fairly expensive piece of equipment that was imperative it be delivered on time. The employee at the counter said the delivery person should have left a notice on my door, and there was no notice, yet it said a delivery attempt was made at 10:43 am that day. Neither delivery clerk that I spoke to that was on my route that day knew anything about it. Next morning I went to the physical office and they still couldn't find it. I told them I'm not leaving until I have my parcel. Got a supervisor involved and finally they found it. Apparently there was a new employee that put it on the wrong shelf. Learning experience, I suppose.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 816 W Santa Fe Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to use the passport services here?
Most passport services require scheduling an appointment online, though some limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online, then complete your setup in person at the location with proper ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check directly with this Post Office for specific times.
How can nearby Falcomata-Hovland Motors help if I am visiting the Post Office?
If you're visiting the Post Office and need vehicle services or are interested in classic muscle cars, you can stop by Falcomata-Hovland Motors nearby.
What nearby spots can I visit before or after my visit to the Post Office?
You can visit Fire and Ice Park for some outdoor activity or explore the Route 66 Neon Drive-Thru Sign, a local landmark and museum.
Are there financial services available near the Post Office?
Yes, both Bank of New Mexico and TBK Bank are nearby, useful if you need banking services during your visit to the area.
How can I schedule a passport appointment for this location?
You can schedule your passport appointment using the USPS online scheduler available through their official website and reservation URL provided.