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Brand Certified

United States Postal Service

2.6
(29 reviews)

Business Details

816 W Santa Fe Ave, Grants, NM
87020, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 816 W Santa Fe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
816 W Santa Fe Ave, Grants, NM
87020, United States

Hours

Reviews

2.6
29 reviews
5 stars
8
4 stars
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1 star
14
  • CC
    Cameron Castro
    Jan 16, 2026
    5.0
    Professional and kind staff. Made getting a passport very painless.
  • EM
    Elizabeth Monserrat
    Dec 2, 2025
    1.0
    I'm not surprised to see this USPS, like many others, with less than 3 stars. I thought it only happened at the one in Gallup, NM, where the staff is rude and indifferent, but it seems to be a pattern. I came to apply for my passport, and at first the young man with two braids seemed friendly. He told me to come back later and said he would help me. When I returned, he said, "'Il be right with you," but then he completely ignored me as if I wasn't even there. He helped other people who arrived after me and kept acting like I didn't exist. When I finally asked him again, he responded reluctantly and with a bad attitude, telling me someone else would assist me. Very unprofessional and disappointing service.
  • PP
    papaGhurka
    Aug 19, 2024
    3.0
    I've been using general delivery for a while. Aug '24, a clerk has become hostile. He said I can't be having packages sent here without a PO Box. I asked, you stopped general delivery? He told me to fill out a form. All of a sudden, the PO Box requirement disappeared.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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