United States Postal Service

2.2
51 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 950 W Aztec Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
950 W Aztec Ave, Gallup, NM
87301, United States

Hours

Reviews

2.2
51 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
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1 star
32
  • CA
    Chelsie Arnold
    Nov 12, 2025
    2.0
    I never have had a problem with this post office until recently. The past 3 months I have been picking up my mail, certain envelopes (I.S.D.) are torn open at the corners to where someone can peak at the contents. They aren't big envelopes so they wouldn't snag. Odd
  • VR
    Veah R
    Nov 10, 2025
    1.0
    they never answer !
  • EM
    Elizabeth Monserrat
    Oct 7, 2025
    1.0
    I’m not surprised to see they have such low ratings. From the very first day we came here, a few years ago when we moved to this area, my husband and I noticed that most of the people who work here don’t like to help. They just do their job, and barely. They always look annoyed, are impatient, and rarely friendly. Many times, you can clearly tell they could do what you’re asking for, but they say they won’t—just out of laziness or lack of willingness to help. They really should change the staff and the management, because this is a place that requires a true spirit of service.
  • MG
    M Ga
    Jul 25, 2025
    1.0
    2 male workers need to have a better customer service skills!!! 1 husky worker will not help you.....if your a hot babe or he knows you! Then he will help you with a package or mail or whatever you need. Other then that he ignores you - so just stand there until another worker comes out then she/he will help you (there's 2 women and 1 man) they are alright and will help you. Another young worker loves smacking his chewing gum - has a "hurry up" attitude also. Smack away with his mouth open - could care less. This post office use to have a friendly vibe - when you come in there be 1 or 2 workers there saying good morning or hello to you. Now not friendly anymore. So just go in and do what you have to do and leave.
  • JJ
    Juan
    Jul 22, 2025
    1.0
    Workers honestly seem like they don’t want to work there, they’re pretty unhelpful with everything, I tried picking up my package that needed a signature, I stated to him that it’s a pretty large package. He proceeds to just look through very small letters and tells me that it’s not there. He proceeded to tell me to check again and wouldn’t check my tracking number or anything, it’s sad to see many employers just hire useless employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.