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Visit your local Post Office™ at 3800 W Picacho Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Clean depot with multiple P.O.Boxes. Staff friendly.
ML
M L
Sep 9, 2025
1.0
The older woman with reddish-blonde hair that wears glasses may need additional customer service training, as her behavior came across as unfriendly and unhelpful.
DD
David
Sep 3, 2025
5.0
I have always found the staff here to be helpful and polite.....not typical of US post offices.
JE
John Early
Jul 28, 2025
5.0
The new employee at Fairacres NM post office and her boss were very helpful in tracking my certified letter. Job well done ladies
John E
CW
Cassie Williams
Jul 23, 2025
1.0
Mail Delivery:
Our experience with mail delivery has been inconsistent. The male carrier frequently fails to ring the bell or notify us when delivering certified mail. He has also complained about our driveway length and falsely claimed that tree branches hit his truck—which they do not. Delivery accuracy is hit-or-miss; sometimes mail arrives as expected, other times it's misdelivered or returned without cause. On the other hand, the female mail carrier is excellent—reliable, respectful, and professional.
Post Office Service:
Unfortunately, the service inside the post office has also been disappointing. A female staff member mishandled two certified letters containing time-sensitive legal documents. Despite explicitly requesting return receipts, one was sent without it. When I returned to address the issue, she insisted she had given me the green slips (she had not) and blamed the system for not recognizing the government address—though it worked the day before. She also seemed irritated rather than helpful. I ended up paying $16.30 for one mailing and $20.70 for the other with subpar service. This experience reflected a serious lack of attention to detail and accountability.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 3800 W Picacho Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices requiring passport services have set hours and require scheduling an appointment online. Limited walk-in passport hours may be available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, it is open from 7:30 AM to 4:30 PM with a brief midday break. On Saturdays, it is open from 9:00 AM to 10:00 AM. It is closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. After reserving, you'll receive instructions to complete setup in person.
Is there 24/7 access to PO Boxes in the lobby here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this specific Post Office for details.
What nearby places can I visit before or after my USPS visit at 3800 W Picacho Ave?
Nearby you can visit Picacho Peak Brewery or Picacho Peak Brewing Company for a drink, or explore The Grapevine Plaza if interested in events. Downtown Las Cruces offers shopping and farmers markets.
Are there any convenient stores or gas stations near this USPS location?
Yes, Pic-Quik is a nearby convenience store and gas station, ideal for a quick stop before or after your USPS visit.
How can I get to the United States Postal Service at 3800 W Picacho Ave using nearby transportation services?
Mesilla Valley Transportation nearby offers RV and truck rentals which can assist in transporting packages or accessing the area conveniently.