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United States Postal Service

2.6
(40 reviews)

Business Details

1518 Paseo Del Pueblo Norte, El Prado, NM
87529, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1518 Paseo Del Pueblo Norte to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1518 Paseo Del Pueblo Norte, El Prado, NM
87529, United States

Hours

Reviews

2.6
40 reviews
5 stars
13
4 stars
2
3 stars
3
2 stars
1
1 star
21
  • MM
    mille6se
    Feb 7, 2026
    3.0
    You know what, they’re trying. It’s wildly understaffed and overworked. Now that everyone is getting packages from Amazon all the time…. It’s really impossible to expect perfect service considering these limitations. The hours and lines are hard to deal with. Especially if you work during the day and can’t spend a lot of time tracking down your packages and mail. I get the frustrations but if people are actually trying. What can you do?
  • KG
    Kelly Greenwood
    Jan 26, 2026
    1.0
    Unbelievably unprofessional, inappropriate, childishly microaggresive and vindictive. Made excuses to screw up their work then invasively tried to dictate things about my personal life passive aggressively. Which they already stand ready to gaslight over. They’ll lie about it. Dear God, boundaries! My personal life is none of your business! Curb your gossip!!
  • HG
    Hue Gonzales
    Oct 22, 2025
    1.0
    I have tried getting a package I shipped out from Anchorage, before leaving back to NM, delivered to this Post Office and it’s been returned to sender TWICE! This whole dilemma of getting on the phone with USPS customer service to have my package delivered has been ongoing for almost a month now, just for it to get returned to sender, again….apparently the initial address I put was insufficient, then the locker number I inputted afterwards did not exist. It confuses and frustrates me on how something straightforward like this shouldn’t be such a headache. Many valuables in this box!! DO NOT USE THIS POST OFFICE IF POSSIBLE!
  • SE
    Sandy Edmondson
    Oct 13, 2025
    5.0
    The staff has always been friendly and helpful.
  • MJ
    M James
    Feb 7, 2024
    1.0
    Ditto what the reviewer Scarlett said. This is unfortunate. Everyone else who works here is personable and friendly. This same postal worker seems to be missing some basic social cues. Consistently, she cannot seem to answer questions directly and would rather just be childish and annoying.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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