United States Postal Service

2.7
37 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1518 Paseo Del Pueblo Norte to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1518 Paseo Del Pueblo Norte, El Prado, NM
87529, United States

Hours

Reviews

2.7
37 reviews
5 stars
13
4 stars
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1
1 star
19
  • HG
    Hue Gonzales
    Oct 22, 2025
    1.0
    I have tried getting a package I shipped out from Anchorage, before leaving back to NM, delivered to this Post Office and it’s been returned to sender TWICE! This whole dilemma of getting on the phone with USPS customer service to have my package delivered has been ongoing for almost a month now, just for it to get returned to sender, again….apparently the initial address I put was insufficient, then the locker number I inputted afterwards did not exist. It confuses and frustrates me on how something straightforward like this shouldn’t be such a headache. Many valuables in this box!! DO NOT USE THIS POST OFFICE IF POSSIBLE!
  • SE
    Sandy Edmondson
    Oct 13, 2025
    5.0
    The staff has always been friendly and helpful.
  • FB
    Falcon Britt
    Sep 4, 2025
    2.0
    The men working there are intelligent, helpful, and kind. I really appreciate them, as they do a great job and are friendly.
  • RR
    ryan roberts
    Aug 28, 2025
    1.0
    If I could give zero stars I would. The gray haired woman working the counter refused to give me my package even with my ID due to them not accepting packages for pickup if the address is insufficient; also citing some arbitrary rule about only 1 package if that is the case. My package is physically there at the post office and the old bench will not hive it to me. I've opened a ticket with USPS, with even the woman I spoke to on the phone telling me if the package was there, and I had my ID, then they should have given it to me. I'm literally in town working and its something I need for my job and she refuses to just scan it and give it to me. ABSOLUTELY RIDICULOUS!
  • RV
    Rosemary Vaughn
    Aug 8, 2025
    5.0
    I have experienced only kindness and help from the staff at this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.