United States Postal Service

3.1
36 reviews

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Visit your local Post Office™ at 4101 Corrales Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4101 Corrales Rd, Corrales, NM
87048, United States

Hours

Reviews

3.1
36 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
1
1 star
16
  • PP
    Perkon
    Oct 3, 2025
    4.0
    I really like sending mail out from this location and most of the staff. However, Michael Cook is my least favorite staff member. When he is running the counter I can't get any questions answered. I can't get any proper assistance and I get a bunch of excuses. I'm making it now a point that when I see him in the counter I go to a different USPS.
  • AB
    Alayne Ballantine
    Aug 29, 2025
    5.0
    The Corrales Post Office is great! Mrs. Celeste, Pete and Mary Elaine are all wonderful people. As a small village it is the hub for a lot of things and can often be a bustling place, but everyone there does their best and is always kind. I get greeted with my name every time and they have gone above and beyond for me multiple times. Right now the Post Office doesn’t have AC and all the employees are really working hard to try and keep up with normal routines as much as they can while it gets fixed. Ive been using this post office since I was a child and stop by almost everyday!
  • VT
    Vatican TwentyFour
    Jul 29, 2025
    1.0
    I am submitting this complaint regarding the Corrales Post Office in Corrales, New Mexico. My experiences at this facility have consistently reflected poor customer service, lack of accountability, and unacceptable operating conditions. Specifically: Customer Service Issues: Staff routinely demonstrate little accountability, and service at the counter is extremely slow, often with only one register open despite long lines. Facility Concerns: The air conditioning in the building is not functioning, making the interior uncomfortably hot for both customers and staff. This creates an unpleasant and unprofessional environment. Mail Handling Problems: Despite completing multiple change-of-address and update forms, my mail is repeatedly mishandled or delayed. Processing times are inconsistent and unreasonably long. Lack of Leadership Response: I have attempted to contact the postmaster, by both phone and email. Despite leaving messages and following up, I have never received a response. This lack of communication reflects poorly on management and suggests a complete absence of accountability. In my experience, this location is the poorest-performing post office in the region, and the lack of leadership responsiveness only worsens the situation.
  • KL
    Keith Lutz
    Nov 1, 2017
    5.0
    Suggest you also read other's reviews, but my experience at this Post Office recently has been very good. Not so in the past under other Post Masters. I just called the office to find out why our PO Box has been locked. Turns out that when you file a change of address they close the PO Box. Okay, makes sense. Joe, who answered the phone promptly without having to navigate any auto-attendant message prompts, explained this and that all mail was being forwarded. He also confirmed that there is no mail left in the box itself which satisfies my concern. Our mail carrier has always been great, bringing over-sized packages to our front door, handing me our mail if I am outside when she pulls up, waving if we pass on the street. I also appreciate that the Post Office itself is open 24 x 7 with access to the PO Boxes. Not sure if this is standard, but it is a bit surprising in these days.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.