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Visit your local Post Office™ at 204 W Shaw St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I live in Artesia, and my husband and I took time off work and drove to Carlsbad needing to get passports made. I called the number, spoke with someone who said they do walk-in customers from 3-4pm, and pictures from 1-3pm. This is confirmed on the website as well. We came in at 2:45pm, and the camera is down and broken with no estimated time of repair. They then refused to do walk-in because they are "under-staffed" even though James, the worker in the post office we spoke with at the counter, did 2 different people in line before myself and my husband because they were "appointments". What a joke. Not coming back here. Terrible service!
CC
chris clark
Oct 23, 2025
1.0
Dropped a package off at the after hours drop. Package wasn’t was not scanned for days and as of 4 days later has not been scanned. They will not answer the phone so don’t bother calling them.
MT
Missy Tate
Dec 31, 2019
4.0
I have been waiting on a package since the 26th..they put a card in there saying they tried to deliver but I wasnt home..THATS A LIE!! I have to sign for this package. I have not received ANYTHING in my mail box from them..saying they will try again..or last attempt or ANYTHING!! I live in an upstairs apartment right across the street from our mailboxes..I have seen them come n go..NOT ONCE trying to deliver it to me!! I guess they are TOO LAZY to bring it upstairs!!! PATHETIC!! WHERE'S MY PACKAGE???? I am disabled and I do not drive..this has been A HORRIBLE EXPERIENCE!!!!
JJ
J
Dec 5, 2018
5.0
Extremely helpful staff, I came in with some very weird shaped items and they helped pack everything up
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I access at the United States Postal Service located at 204 W Shaw St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. Be sure to complete and print your passport application form before your visit.
Do I need an appointment to receive passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 204 W Shaw St?
Monday to Friday, the Post Office is open from 8:00 AM to 5:00 PM. On Saturdays, it is open from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I get a passport photo taken at this Post Office, and how much does it cost?
Yes, passport photos are available by appointment at this location. The current fee for a passport photo is $15.
How can I acquire a Post Office box at this USPS location?
You can apply for a PO Box online or in person. Online reservations are made at the USPS website, and you will complete the setup by visiting the Post Office with two valid IDs and your application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary. Please check with this Post Office for specific lobby hours.
What nearby services can I visit around the United States Postal Service at 204 W Shaw St?
Nearby you can find financial services like Edward Jones, real estate offices such as Means Real Estate and Claudia C. Magallanes Realtor, as well as the Cavern Theatre for entertainment.
How can nearby financial services like Edward Jones complement my visit to the Post Office?
While visiting the Post Office, you can conveniently access nearby financial advisors like Edward Jones to handle investments and financial planning needs.
Are there entertainment options near the United States Postal Service at 204 W Shaw St?
Yes, the Cavern Theatre, located nearby, offers cinema and live theatre performances that you can enjoy before or after your visit to the Post Office.