Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.6
(87 reviews)

Business Details

204 W Shaw St, Carlsbad, NM
88220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 204 W Shaw St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
204 W Shaw St, Carlsbad, NM
88220, United States

Hours

Reviews

2.6
87 reviews
5 stars
26
4 stars
9
3 stars
3
2 stars
2
1 star
47
  • EM
    Eric Moreno
    Feb 10, 2026
    4.0
    The female staff this morning were very friendly and kind it was right at 8:00 I was looking for a package and they had a wonderful personality with helpful feedback :) little goes a long way! Thank you
  • TW
    Tracie Woolsey
    Nov 19, 2025
    1.0
    I live in Artesia, and my husband and I took time off work and drove to Carlsbad needing to get passports made. I called the number, spoke with someone who said they do walk-in customers from 3-4pm, and pictures from 1-3pm. This is confirmed on the website as well. We came in at 2:45pm, and the camera is down and broken with no estimated time of repair. They then refused to do walk-in because they are "under-staffed" even though James, the worker in the post office we spoke with at the counter, did 2 different people in line before myself and my husband because they were "appointments". What a joke. Not coming back here. Terrible service!
  • CC
    chris clark
    Oct 23, 2025
    1.0
    Dropped a package off at the after hours drop. Package wasn’t was not scanned for days and as of 4 days later has not been scanned. They will not answer the phone so don’t bother calling them.
  • MT
    Missy Tate
    Dec 31, 2019
    4.0
    I have been waiting on a package since the 26th..they put a card in there saying they tried to deliver but I wasnt home..THATS A LIE!! I have to sign for this package. I have not received ANYTHING in my mail box from them..saying they will try again..or last attempt or ANYTHING!! I live in an upstairs apartment right across the street from our mailboxes..I have seen them come n go..NOT ONCE trying to deliver it to me!! I guess they are TOO LAZY to bring it upstairs!!! PATHETIC!! WHERE'S MY PACKAGE???? I am disabled and I do not drive..this has been A HORRIBLE EXPERIENCE!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others