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Visit your local Post Office™ at 204 W Shaw St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I live in Artesia, and my husband and I took time off work and drove to Carlsbad needing to get passports made. I called the number, spoke with someone who said they do walk-in customers from 3-4pm, and pictures from 1-3pm. This is confirmed on the website as well. We came in at 2:45pm, and the camera is down and broken with no estimated time of repair. They then refused to do walk-in because they are "under-staffed" even though James, the worker in the post office we spoke with at the counter, did 2 different people in line before myself and my husband because they were "appointments". What a joke. Not coming back here. Terrible service!
CC
chris clark
Oct 23, 2025
1.0
Dropped a package off at the after hours drop. Package wasn’t was not scanned for days and as of 4 days later has not been scanned. They will not answer the phone so don’t bother calling them.
PB
Pamela B
Jul 1, 2025
1.0
I went to this post office to send a few things back how my total was ten ten I paid with a fifty and he only gave me back seventeen ones so I went back inside to get the rest the man that gave me the seventeen ones said he gave me seventeen ones and a 20( which was a lie ) he told me had given me 39 dollars in one dollar bills I got to my car be for leaving and counted my change he only gave me 17 ones when I went back in for the rest of my change and to let him know I was twenty dollars short on my change he had given me he started being rude and telling me I need the twenty dollars more then him all the whole making comments he needs to get fired and they need to hire someone who knows basic math and how to give the right chance if any get the African American man her make sure to count you change and make sure it's correct because he did all of this in front of his manager him and the manager should be let I'm not even from here but for him to give me attitude and trying to call me broke what a disgrace to the company
DD
Destiny Davis (Des)
Mar 5, 2025
1.0
They don’t answer the phones, they’ll drive to your house in an unmarked car honk twice and leave within a minute. They don’t deliver packages to your house and are all together a shitty service if I could have my mail to through someone else all the time I would but sadly I can’t. This is ridiculous and honestly pathetic. Do better people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I access at the United States Postal Service located at 204 W Shaw St?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo. Be sure to complete and print your passport application form before your visit.
Do I need an appointment to receive passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 204 W Shaw St?
Monday to Friday, the Post Office is open from 8:00 AM to 5:00 PM. On Saturdays, it is open from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I get a passport photo taken at this Post Office, and how much does it cost?
Yes, passport photos are available by appointment at this location. The current fee for a passport photo is $15.
How can I acquire a Post Office box at this USPS location?
You can apply for a PO Box online or in person. Online reservations are made at the USPS website, and you will complete the setup by visiting the Post Office with two valid IDs and your application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary. Please check with this Post Office for specific lobby hours.
What nearby services can I visit around the United States Postal Service at 204 W Shaw St?
Nearby you can find financial services like Edward Jones, real estate offices such as Means Real Estate and Claudia C. Magallanes Realtor, as well as the Cavern Theatre for entertainment.
How can nearby financial services like Edward Jones complement my visit to the Post Office?
While visiting the Post Office, you can conveniently access nearby financial advisors like Edward Jones to handle investments and financial planning needs.
Are there entertainment options near the United States Postal Service at 204 W Shaw St?
Yes, the Cavern Theatre, located nearby, offers cinema and live theatre performances that you can enjoy before or after your visit to the Post Office.