United States Postal Service

2.3
18 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 226 E Smokey Bear Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
226 E Smokey Bear Blvd, Capitan, NM
88316, United States

Hours

Reviews

2.3
18 reviews
5 stars
5
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1
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1 star
12
  • SG
    Sean Gurule
    Mar 11, 2025
    5.0
    These guys always do a great job no matter how weird the packages I'm sending and receiving are
  • DS
    deborah smith
    Mar 4, 2023
    1.0
    I have to say, this is the worst post office experience I have ever had the displeasure of dealing with. The only person I have dealt with there that is pleasant and professional is Mickie. The other one, who is apparently the one in charge, has been a nightmare to talk to. I have had at least 2 and probably more packages lost since moving here 3 years ago and asking her about them is like pulling teeth to get any information. She responds in a rude manner and usually denies any knowledge of them. This is the third time we checked USPS Informed Delivery and found out we had packages ready for pick-up for a week at the PO that we hadn't been notified of by the local PO. The first one, she grudgingly went to locate it. She found it and handed it over in a hostile way. Today we found out we had two more and when my husband asked her about it she said she didn't have time to look for it and she'd call us when she did and stomped off after he gave her our phone number. Well, the post office is now closed and no phone call and all of a sudden I'm unable to get on the USPS Informed delivery website. It says it's an unsafe website and won't connect. Coincidence? I don't know but I know i used the same post office for 20 years before moving here and never had these problems, not even once were the PO staff so rude as she is. I thought the US Mail was protected and here it is being run by a little tyrant who decides whether or not you will receive your mail or she keeps it herself. I am trying to find out who her supervisor is so I can lodge a complaint about missing mail under suspicious circumstances.
  • CD
    CoderSal DCLXVI
    Aug 24, 2022
    1.0
    I only gave one star because a negative review is not possible. This post office has some of the worst representatives I have EVER dealt with ANYWHERE. I walked up to the counter and politely asked if I had a package. They snapped at me "And what makes you think you have a package?" I was in utter disbelief. I didn't even know what to say to that! Every time I need to go pickup a package I do so with much reluctance due to having to deal with them and just wondering what rude remark/s they will spew out. Totally and utterly unacceptable unprofessional behavior! Even more so when I am ALWAYS polite and courteous to them out of respect and professionalism despite their behavior. Their behavior is not personal or aimed at me, everyone I know agrees to their rudeness and unprofessionalism. I feel bad for anyone moving to Capitan and having to deal with them. My next step is to file a complaint with the USPS, enough is enough. So yeah, -5 stars from me hands down!
  • KS
    Kate Sc
    Feb 22, 2018
    1.0
    put my package in the wrong box then accused me of lying when the tracking number proves that it was delivered and then refused to find it and most likely gave my package to some one else who is clearly dihonest and stole my package good work capitan guess i'll move so i can get mail properly 3rd world country status over here

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.