Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2505 Graceland Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
2505 Graceland Dr NE, Albuquerque, NM
87110, United States
Hours
Reviews
3.2
159 reviews
5 stars
69
4 stars
14
3 stars
7
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional interactions.
Accessibility Issues
Many customers expressed frustration with the inability to reach the post office by phone, leading to delays and unresolved issues.
Package Handling
There are numerous complaints about lost or mishandled packages, with customers reporting issues with tracking and delivery.
Staff Efficiency
While some reviews praise the efficiency of staff during busy times, others note long wait times and understaffing as significant concerns.
Mixed Experiences
Overall, customer experiences vary widely, with some praising the location for its service while others express dissatisfaction with the handling of their mail.
- DADestini AdamsOct 29, 20251.0Been trying to call and get a hold of them to report a broken mailbox with my medication locked in it can’t get a hold of anybody besides the automated system that constantly hangs up on me because when I give it a tracking number, it tells me it’s been delivered and hangs up on me. I’ve called every single number I can think of to report a broken mailbox locker and I get nothing.
- LGLee GAug 18, 20255.0I drove out of the way for this post office, Cam couldn’t be any more patient & accommodating. Thanks for the stellar service!
- DCDean Green ChileAug 5, 20255.0Much better service than 87108.
- JHJennifer HansonJul 30, 20251.0CONDESCENDING STAFF. DO NOT GO HERE.
- ZTZacarias TorresJul 24, 20251.0If this is your home post office definitely consider sending through other package shippers. Had a package arrive at the post office Wed July 23. Tracking number indicated package would be delivered by 9pm same day which it did not arrive. Thursday morning July 24 package ended up in Colorado. Was told that the tracking number updates given off the website are system generated instead of actually scanning the package directly. So beware sending through usps as the information given to you is false. Was told that "someone must have shoved it in another box and sent it out without properly scanning the item. "
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2505 Graceland Dr NE offer?
This Post Office provides mail and package shipping, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service on Graceland Dr NE?
Monday to Friday, 9:00 AM to 5:30 PM; Saturday, 9:00 AM to 3:00 PM; closed Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online for quick setup or apply in person with two valid IDs and a completed application form.
Is 24/7 access to PO Boxes available here?
Many USPS locations offer 24/7 lobby access to PO Boxes; please check locally for exact access hours.
Are there nearby Post Office locations other than this one?
Yes, nearby options include the United States Postal Service, US Post Office, and Uptown Post Office for additional postal services.
What nearby businesses could I visit for office supplies or furnishings after visiting the Post Office?
You can visit 360 Business Furnishings For Your Office & Home or ReSource Office Products for office furniture and supplies nearby.
Are there nearby automotive services close to the Post Office?
Yes, Tint Palace and Auto Glass for window repairs, Ultimate Car & Truck Accessories for parts, and Le Pew Tire Shop for tire services are nearby.
Where can I find local recreational or educational spots near the Post Office?
Nearby are the Hayden School of Ballet for performing arts, Scales and Shells Herpetarium for education, and EM Pinball Abq for entertainment.