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Visit your local Post Office™ at 13101 Lomas Blvd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
13101 Lomas Blvd NE, Albuquerque, NM
87123, United States
Hours
Reviews
2.4
189 reviews
5 stars
47
4 stars
16
3 stars
6
2 stars
12
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with rude staff and unhelpful responses being common complaints.
Delivery Issues
Frequent reports of lost or misdelivered packages, with customers expressing frustration over undelivered mail and incorrect tracking information.
Long Wait Times
Customers consistently mentioned long lines and slow service, often waiting over 30 minutes to be served.
Staff Attitude
Several reviews highlighted a negative attitude among staff, with some employees being described as unprofessional and dismissive.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and efficiency.
- JPJeremy PirkeyNov 12, 20251.0These people need to get their act together they never answer the phone
- KCKuan ChenOct 24, 20251.0Rush from Kirtland AFB to this location arrived at 1655. The door was already locked. What’s the point of posting office hours if it’s not being followed?
- PSPhillip SullinsOct 15, 20251.0Worst Post Office I have ever experienced. Returned mail, cant find mail, cant deliver to the box at my complex because I have been waiting months for keys. Extreme incompetence!!
- ASAbigail SmithSep 12, 20255.0Listen, I need to shout out the employees here. I’m used to understandably disgruntled and impatient USPS employees. These guys here handle SO much traffic bc some apartment complexes in the zip code do not have package lockers and often times even Amazon takes packages here instead of to our front doors. Having to go to the post office at all just sucks no matter who you are. I stop by 2-4 times a month over the last 6 months and these guys are always efficient and just simply nice and that’s so appreciated. I don’t have to dread going somewhere that I have no choice but to frequent. Be nice to your postal workers!
- MBMike BrintonAug 29, 20252.0Don't go here if you have plans for the rest of your day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 13101 Lomas Blvd NE?
You can send mail, ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this Post Office accepts first-time U.S. passport applications. Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
Does this location provide passport photos and what is the cost?
Passport photo services are available by appointment only, with a fee of $15 for the photo.
How can I reserve a PO Box at this Post Office?
You can search for and reserve available PO Boxes online securely, then complete your setup in person at the Post Office by bringing two valid forms of ID and your application.
What are the operating hours of the United States Postal Service at 13101 Lomas Blvd NE?
Monday through Friday, the Post Office is open from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; however, lobby access hours may vary, so checking directly with the Post Office is recommended.
How can nearby places such as the Lomas Tramway Public Library enhance my visit to the Post Office?
After completing postal services, you can visit the nearby Lomas Tramway Public Library for reading or community events, making your trip productive and enjoyable.
How might the proximity of the Albuquerque Police Department - Foothills Substation benefit customers of the Post Office?
The nearby Albuquerque Police Department - Foothills Substation enhances neighborhood safety around the Post Office, ensuring a secure environment for customers.
Are there dining options near the Post Office where customers can eat before or after their visit?
Yes, nearby restaurants like Taco H, The Hot Mess, and SUBWAY offer a range of dining options from Mexican to barbecue, convenient for meals before or after your postal errands.