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United States Postal Service

2.4
(193 reviews)

Business Details

13101 Lomas Blvd NE, Albuquerque, NM
87123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13101 Lomas Blvd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13101 Lomas Blvd NE, Albuquerque, NM
87123, United States

Hours

Reviews

2.4
193 reviews
5 stars
49
4 stars
16
3 stars
6
2 stars
12
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or confrontational.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over mail not being delivered to the correct addresses.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing only one employee working during busy hours.

Incompetence

Several reviews highlighted a lack of organization and efficiency, with issues such as misplaced mail holds and failure to provide proper assistance.
  • DT
    Druzy Thrift
    5 days ago
    5.0
    So far my favorite post office always in and out and friendly kind experience unlike others 🙌
  • PM
    Pachi Mendez
    Feb 11, 2026
    1.0
    Well I don’t know if this post office delivers to Charla ct se in… beginning of January I’ve missing some mail that I never recieve them and the person that send it to me keep asking me about f I recieve them it… and he send some letters again beginning of this month samething again I’ve missing my mail… so I don’t know if it there that didn’t delivery it or the someone is keep stealing them… but I’m the only one that’s missing mail then other people they get there’s I have no idea why that’s my concern
  • AS
    Austin Smith
    Dec 30, 2025
    1.0
    Watched a customer make a mistake between usps and ups the guy behind the counter was professional until the guy walked away and started making unprofessional belittling remarks.
  • AB
    Andra Beatty
    Dec 9, 2025
    5.0
    Kevin at this location was so kind to me while the long line of customers mean mugged me! I tried every which way to handle shipping online with Click N’ Ship to avoid bringing 40 parcels but unfortunately the spreadsheet templates were not working and it wouldn’t let me put in addresses manually. Kevin was calm, patient, and swift in processing all of my packages. Would highly recommend buying the correct kind of paper for the label maker - it would have saved a lot of time avoiding jamming! I hope everyone at this location has a wonderful holiday and all the customers are as kind as they can possibly muster.
  • JP
    Jeremy Pirkey
    Nov 12, 2025
    1.0
    These people need to get their act together they never answer the phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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