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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13101 Lomas Blvd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
13101 Lomas Blvd NE, Albuquerque, NM
87123, United States
Hours
Reviews
2.4
191 reviews
5 stars
48
4 stars
16
3 stars
6
2 stars
12
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or confrontational.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.
Long Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy periods, leading to dissatisfaction.
Incompetence
Several reviews highlighted issues with the handling of mail and packages, including misplaced holds and incorrect deliveries.
Positive Employee Recognition
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
- ASAustin SmithDec 30, 20251.0Watched a customer make a mistake between usps and ups the guy behind the counter was professional until the guy walked away and started making unprofessional belittling remarks.
- ABAndra BeattyDec 9, 20255.0Kevin at this location was so kind to me while the long line of customers mean mugged me! I tried every which way to handle shipping online with Click N’ Ship to avoid bringing 40 parcels but unfortunately the spreadsheet templates were not working and it wouldn’t let me put in addresses manually. Kevin was calm, patient, and swift in processing all of my packages. Would highly recommend buying the correct kind of paper for the label maker - it would have saved a lot of time avoiding jamming! I hope everyone at this location has a wonderful holiday and all the customers are as kind as they can possibly muster.
- JPJeremy PirkeyNov 12, 20251.0These people need to get their act together they never answer the phone
- KCKuan ChenOct 24, 20251.0Rush from Kirtland AFB to this location arrived at 1655. The door was already locked. What’s the point of posting office hours if it’s not being followed?
- PSPhillip SullinsOct 15, 20251.0Worst Post Office I have ever experienced. Returned mail, cant find mail, cant deliver to the box at my complex because I have been waiting months for keys. Extreme incompetence!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 13101 Lomas Blvd NE?
You can send mail, ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, this Post Office accepts first-time U.S. passport applications. Most passport services require an appointment scheduled online, though limited walk-in hours are available at select locations.
Does this location provide passport photos and what is the cost?
Passport photo services are available by appointment only, with a fee of $15 for the photo.
How can I reserve a PO Box at this Post Office?
You can search for and reserve available PO Boxes online securely, then complete your setup in person at the Post Office by bringing two valid forms of ID and your application.
What are the operating hours of the United States Postal Service at 13101 Lomas Blvd NE?
Monday through Friday, the Post Office is open from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; however, lobby access hours may vary, so checking directly with the Post Office is recommended.
How can nearby places such as the Lomas Tramway Public Library enhance my visit to the Post Office?
After completing postal services, you can visit the nearby Lomas Tramway Public Library for reading or community events, making your trip productive and enjoyable.
How might the proximity of the Albuquerque Police Department - Foothills Substation benefit customers of the Post Office?
The nearby Albuquerque Police Department - Foothills Substation enhances neighborhood safety around the Post Office, ensuring a secure environment for customers.
Are there dining options near the Post Office where customers can eat before or after their visit?
Yes, nearby restaurants like Taco H, The Hot Mess, and SUBWAY offer a range of dining options from Mexican to barbecue, convenient for meals before or after your postal errands.