Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 111 Alvarado Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times due to understaffing, often with only one employee available to assist a large number of customers.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were criticized for rudeness and lack of professionalism.
Delivery Problems
Numerous complaints were made regarding undelivered packages, incorrect mail deliveries, and poor communication about delivery statuses.
Operational Hours
Customers expressed frustration over inconsistent opening hours and the post office frequently being closed before the posted time.
Overall Experience
Many reviews indicated a general dissatisfaction with the service, describing it as inefficient and unorganized, leading to a negative perception of the post office.
JZ
Jesse Zeitz
Nov 11, 2025
2.0
I waited in line for 45 minutes and still did not receive service there was a new employee working the counter without any help
LR
Lisa Losada Rojas
Nov 4, 2025
5.0
I understand complaints on long queues because the place is very understaffed. But I want to recognize the person who was in the counter on 11/04/25, Larry, I believe, who went above and beyond helping a non-English speaker understand their services. He uses his phone to translate and then showed the translation, so the costumer could understand what he needed! Thank you, Larry, for making this USPS office a place where people can find what they needed!
SM
Smiles Martin
Oct 25, 2025
1.0
Terrible attitude from post worker Andrew he was native American and wearing a mask. Wasn't willing to help me ship my documents properly and saw the lack of passion from this employee. It was almost 3 and more than ready to go home.
AE
Andrew Ellis
Oct 14, 2025
1.0
Thus place is a joke. The staff is rude and unfriendly. The delivery drivers can't even do their job correctly an deliver a package or even the correct mail to the right place. This place needs to be reformed an workers need to be trained better
KM
Kimberly N Morris
Aug 21, 2025
1.0
Terrible customer service. If you receive notification from usps that your package is ready for pickup, don’t count on it. Every time I’ve had to deal with my local post office I always leave incredibly frustrated, I will go out of my way to use other services like FedEx
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 111 Alvarado Dr SE?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this post office.
Can I apply for a passport at the 111 Alvarado Dr SE Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment using the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at this post office?
The fee for a passport photo is $15.
Can I get a PO Box at the United States Postal Service on Alvarado Dr SE?
Yes, you can search for available PO Boxes and reserve one online or in person at this location with two valid IDs.
Are the PO Boxes accessible after normal post office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this post office for specifics.
What are the operating hours of the USPS at 111 Alvarado Dr SE?