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Visit your local Post Office™ at 111 Alvarado Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times due to insufficient staffing, often with only one employee available to assist a large number of customers.
Customer Service
Feedback indicated a mix of experiences with staff, with some employees praised for their helpfulness while others were criticized for rudeness and unprofessional behavior.
Delivery Problems
Numerous complaints were made about lost packages, incorrect mail deliveries, and issues with package pickups, leading to frustration among customers.
Operational Hours
Customers expressed dissatisfaction with the post office's adherence to posted hours, often finding it closed or opening late.
PM
Patricia Mcpheron
2 days ago
5.0
My mail carrier is great. Every time I have used this post office I have had great service even if sometimes lines might be long.
SC
Sophia Carson
Jan 2, 2026
1.0
Workers are rude and rush you even when there is no one else there. Felt like I was inconveniencing the girl up front for bringing a package to mail??
BS
Brando Sandoval
Dec 24, 2025
3.0
As many issues as I have with this location ,Heather is the person holding this place together she is beyond kind and does her job to an exceptional level. I won't suggest using this location but If you do use it try and ask for Heather she is amazing!
SO
S Otavol
Dec 19, 2025
1.0
Went to the clerk to ask about an undelivered package that was held at PO bc all my other packages were delivered & the clerk took my name & phone number & I never got a call back. Found out later that day my package was returned to sender. Damn clerks are so lazy to check their damn RFS or call the carriers. It’s your job!!!!
SS
S S
Dec 15, 2025
1.0
The mail carriers love saying that my mail slot is VACANT. This is the 3rd time I've had to go into this location to inform them that I have been living there for 5mo now. Been waiting on my drivers license for about 2mo. Everything that I reorder my ID they put a slip in my mail box saying I need to verify my address, even though I have done it 3 times already. When going into this location all they say is that we'll speak with the driver and let them know that this Mail Slot if not VACANT. Unfortunately I get ads but when my bills or something else important is coming they put one of the VACANT red cards or green cards in my box. Went in today 0330pm 12.15.2025, waited in line for 40mins just to be told that they don't have slips to get my mail held! This is the worst location in ABQ.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 111 Alvarado Dr SE?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this post office.
Can I apply for a passport at the 111 Alvarado Dr SE Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require an appointment using the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at this post office?
The fee for a passport photo is $15.
Can I get a PO Box at the United States Postal Service on Alvarado Dr SE?
Yes, you can search for available PO Boxes and reserve one online or in person at this location with two valid IDs.
Are the PO Boxes accessible after normal post office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this post office for specifics.
What are the operating hours of the USPS at 111 Alvarado Dr SE?