Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11600 Haines Ave NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
160 reviews
5 stars
36
4 stars
16
3 stars
3
2 stars
5
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers feeling disrespected and treated poorly during their visits.
Passport Services
Many customers reported frustrating experiences with passport appointments, including cancellations and rude interactions with staff.
Staff Attitude
A significant number of reviews mentioned a general lack of friendliness and professionalism among employees, with some customers specifically praising a few individuals while criticizing the majority.
Facility Conditions
Several reviews noted the post office's poor cleanliness and maintenance, describing it as dingy and unwelcoming.
Service Efficiency
Customers expressed dissatisfaction with long wait times and inefficient service, often citing that staff were unhelpful or dismissive.
MS
Madison Smith
Feb 18, 2026
1.0
If I could give 0 starts I would. 1.5 hours JUST TO PICK UP A PACKAGE IS CRAZY.
BM
B Murphy
Feb 6, 2026
1.0
Regular Experience -- ""Manager has not opened the safe yet"" -- Customer Cannot buy stamps or money orders or do any business with cash. As this office is close to my house, I go often. Manager is not existent or just lazy. Open at 8AM means ready for business at 8AM. Customers' time is more valuable than the Postal Workers, they are already at their office at work.
RJ
Reem Jaber
Jan 12, 2026
1.0
Good luck getting any KIND and patient assistance, especially if you are neurodivergent/have a learning disability. I must have had to ask the lady up front 5x to double check that my passport renewal was correct. I told her it was my first time renewing it this way, I told her I just wanted to ‘make sure it was right’ and she continued to treat me like trash, speaking so quickly with blatant impatience and annoyance, for simply double checking how I am supposed to submit/where to write/what to include. Nobody wants their application sent back for a silly typo. Jeez. What a terrible experience. I understand you are only one person, but if you spent 1 minute to briefly and clearly explain, I wouldn’t have had to double check so many times!
I want to add: this was Monday 1/12/26 at around 1:30-1:40 pm.
I left there confused, uncertain of the next steps to anticipate. Again, this was a passport renewal application in need of packaging/money order; pretty important task! Each time I was trying to ask a question, I was polite, and prefaced my question with a sincere apology ‘sorry, just another question…’. I was genuinely afraid of her, and that was her intention. The blonde lady with black framed glasses. A bully.
ZZ
Zolaskii
Jan 12, 2026
1.0
Worst post office experience I’ve ever had. One of the female employees with blonde hair & glasses was extremely rude to not only my boyfriend & I, but to everyone customer she “helped”. The complete lack of respect she showed to each person who approached her was outrageous. She acted as if each of us were an inconvenience to her & had the worst attitude I’ve probably ever experienced at a business. I understand if it’s a bad day & a one off occurrence, but it was everyone she interacted with. Hire better & more accommodating employees who don’t treat customers as if they are interfering his or her day simply by asking for the bare minimum.
KH
kit hajiani
Jan 8, 2026
4.0
every time I come here for any reason, most of the staff are rude and have an insanely bad attitude. except for when Ali helps me. Ali is always so kind and is willing to go out of his way to make sure the customer is satisfied with their visit. He definitely deserves a raise considering he’s the only nice staff and i pray he’s there every time i have to go in. the other staff need to work on their customer service skills because it’s ridiculous how rude they are.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the USPS location at 11600 Haines Ave NE?
At this USPS location, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Do I need an appointment to apply for a passport at this Post Office?
Yes, most USPS locations with passport services require an appointment scheduled via their online scheduler. Some locations offer limited walk-in hours.
Can I get my passport photo taken at this USPS location?
This location accepts first-time passport applications and can take passport photos, but you need to make an appointment to use the photo service.
What is the cost for a passport photo at the USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online and how do I pick it up?
Yes, you can search and reserve PO Boxes online. After the online process, you complete the setup and pick up your key in person at your local Post Office.
What are the operating hours of the USPS at 11600 Haines Ave NE?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. It's best to check with the local post office for specific lobby hours.
Is there a Starbucks near the USPS location at 11600 Haines Ave NE?
Yes, Starbucks is nearby. Customers can grab coffee before or after visiting the USPS, making it convenient for errands or meetings.
What dining options are close to the USPS location?
Nearby dining options include TOMI Sushi & Ramen, Szechwan Chinese Restaurant, and Taste of India, providing a variety of cuisines to try around your visit to the post office.
How can nearby places help when visiting the USPS at 11600 Haines Ave NE?
Nearby services like Jiffy Lube for vehicle care, Hope in Christ Church and Living Water Miracle Center for community gatherings, and Gloria B's Consignments for shopping offer conveniences to combine with your USPS visit.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: