United States Postal Service

2.1
142 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 640 Coors Blvd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
640 Coors Blvd NW, Albuquerque, NM
87121, United States

Hours

Reviews

2.1
142 reviews
5 stars
32
4 stars
4
3 stars
3
2 stars
7
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly mentioning a specific employee who displayed a poor attitude.

Hours of Operation

Numerous reviews highlighted that the post office frequently does not adhere to its posted hours, often being closed when customers arrive.

Service Speed

While some customers experienced quick service, others noted long wait times, especially when certain staff members were working.

Location Convenience

The location is appreciated for its convenience, but many customers expressed frustration over its inconsistent hours.
  • CR
    CRR RRR
    Dec 23, 2025
    2.0
    It’s been twice I came to this location and the attitude for a good customer service is very low in quality!
  • KM
    Karl Martinez
    Dec 22, 2025
    1.0
    I never make reviews like ever but the bleached blonde lady was late about 20 mins after expected opening time at 11 she was really rude Telling me they don’t accept dates only on the current day which I asked her. What does that mean? and she just repeated herself with a rude manner also the option to put if if service was good she Reached her hand over-the-counter and put the smiley face button I was very much not smiling button feeling
  • FM
    Fluffy McFurry
    Nov 22, 2025
    1.0
    11:15 am and still not open. Is this post office ever open?
  • EA
    Exequiel Arellano
    Nov 4, 2025
    5.0
    Convenient location for west side. Not busy when I came. Super quick, in and out.
  • AK
    Alex Kolkena
    Oct 17, 2025
    4.0
    It was quick even with a line. It was supposed to open up at 2pm but instead it opened up at 2:30pm. I dropped off my eBay sale here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.