United States Postal Service

2.0
322 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1050 Sunset Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 Sunset Rd SW, Albuquerque, NM
87105, United States

Hours

Reviews

2.0
322 reviews
5 stars
61
4 stars
12
3 stars
9
2 stars
12
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Delivery Issues

Numerous reviews highlighted problems with mail delivery, including packages marked as delivered but not received, and misdelivered mail.

Mixed Experiences

While some customers praised friendly and helpful staff, others had negative experiences, indicating inconsistency in service quality.

Long Wait Times

Customers frequently mentioned long lines and slow service, contributing to frustration during visits.

Management Concerns

Several reviews pointed to a lack of effective management and accountability for staff behavior and service quality.
  • JV
    jose villalobos
    2 days ago
    1.0
    never received packages they always get “lost”
  • MH
    Mika Hendricks
    Nov 14, 2025
    4.0
    The only issue I've ever had here the past 3 years is occaisional long lines but the postal workers are knowledgeable and help as best they can.
  • FM
    Feliciano Maestas
    Oct 24, 2025
    1.0
    If possible choose Fed Ex ,Amazon anything but 5 points USPS !Customer Service for the front desk is equivalent to the DMV 😂
  • LW
    Lance Wilder
    Oct 8, 2025
    1.0
    Scammers keep targeting me and using this post office as an address. Im curious how many scammers are run from this area.
  • MH
    Matthew Hudson
    Oct 6, 2025
    5.0
    Fast and friendly. I was nervous how it would go given the reviews but it was very pleasant and the wonderful postal employee with the flower in her hair couldn't be any more helpful and kind. Skip everyone else and just go to the lovely young Hawaiian lady with the flower in her hair. Haha

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.