Business Details
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Visit your local Post Office™ at 9719 Candelaria Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9719 Candelaria Rd NE, Albuquerque, NM
87111, United States
Hours
Reviews
3.3
182 reviews
5 stars
84
4 stars
12
3 stars
13
2 stars
13
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Michael and Greg for their exceptional service.
Delivery Issues
Numerous complaints were made regarding unreliable mail delivery, including packages marked as delivered but not received, and refusal to deliver to certain addresses.
Long Wait Times
Customers frequently noted long lines at the post office, especially during peak hours, although many appreciated the staff's efficiency in managing the wait.
Mixed Experiences
While many reviews were positive about in-person service, there were significant complaints about rude staff and poor customer service when contacting via phone.
Cleanliness and Organization
The post office was generally described as clean and well-organized, contributing to a pleasant experience despite the busy environment.
- JMJohn MutterNov 12, 20251.0Literally the worst post office in America. Every single time- regardless of time of day, day of week, there is one painstakingly slow employee at the front desk and a line almost to the entry door. My God, this is the government at its absolute worst. It will make you hate the Post Office. Hire some more people! Hire people that move faster than a sloth! I hate this place, but have to use it to drop off packages. If you don’t arrive with the package ready to go and labeled, be prepared for a hellish wait in a painfully slow line. Manager should be fired. But they won’t be, because it’s the government.
- LHLilly H.Sep 30, 20255.0in a world of sad and miserable post office workers that hate their job mikey is rainbows and sunshine. thank you being happy and not making my post office trip boring and sad like usually!!!
- VSVani Little StarSep 8, 20255.0This is the best post office I've been to. Michael Maple is the best! He's professional, kind, patient & very helpful. He treats you as if you're the only customer there. He gives you his undivided attention, Always! What a cheerful guy as well. Every time I have to go to the post office, I always hope I get him to assist me. 🎁
- CFC FSep 4, 20251.0Lazy mailman! I am 60 years old and disabled. The mail carrier refuses to deliver my Amazon package to my door, he lies and says there's no secure place to leave the package and says he left a notice. None of that is true. This post office refuses to redeliver. I don't drive and I have no way to pick up heavy packages because of my age and disability. My packages have to sit at this post offices untill they can ve sent back to the shipper. I feel like this is discrimination because they expect everyone to pick up Amazon packages at the post office when not everyone can do that. I will be filing a complaint against this post office
- LDLars DugaiczykAug 1, 20255.0Usually not much line, generally friendly employees
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 9719 Candelaria Rd NE offer?
This USPS location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
What are the operating hours for this USPS location?
Open Monday to Friday from 9 AM to 5 PM, Saturdays 10 AM to 3 PM, and closed on Sundays.
Can I apply for a first-time passport at this postal office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this USPS?
Most passport services require an appointment using the USPS online scheduler, though limited walk-in hours may be available.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
Can I rent a PO Box at this USPS online?
Yes, you can search for and reserve PO Boxes online and complete your setup in person at the Post Office.
Is the PO Box lobby accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this location.
What nearby places can I visit before or after going to the USPS on Candelaria Rd NE?
You can visit the Folklore Recording Studio, Steve Schiff Post Office, or Ruben's Mexican Grill located nearby for entertainment, errands, or dining.
Are there any nearby health or wellness centers close to the USPS location?
Yes, several health-related places like Planned Parenthood - Northeast Heights, Shanti Wellness spa, and All About Health naturopathic center are nearby for medical or wellness needs.
What entertainment options are accessible near this USPS location?
Nearby entertainment includes Punky's Place Karaoke Lounge, Silva Lanes bowling alley, and Dance with Donny Studio for dance and music enthusiasts.