United States Postal Service

2.1
259 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6255 San Antonio Dr NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6255 San Antonio Dr NE, Albuquerque, NM
87109, United States

Hours

Reviews

2.1
259 reviews
5 stars
59
4 stars
14
3 stars
4
2 stars
7
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific employees frequently mentioned for their poor attitudes.

Delivery Issues

Customers reported ongoing problems with mail delivery, including misdelivered packages and failure to deliver mail altogether.

Efficiency

Many customers experienced long wait times and understaffing, leading to frustration during visits.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific employees who provided helpful service.
  • MW
    Myles Winter
    Jan 5, 2026
    5.0
    In and out. No waiting
  • ES
    Elyas Samadi
    Dec 30, 2025
    1.0
    observed them refusing to explain the questions on the pinpad to a customer because they were not fluent in English and had trouble understanding. Eventually the customer without getting help. very sad
  • JC
    John Sturgis, CFP
    Dec 19, 2025
    1.0
    They stopped caring about mail delivery many years ago. Why have a post office staffed with unengaged, rude, pitiful people.
  • BH
    Blair Hall
    Nov 1, 2025
    1.0
    Don't go here at all. They refuse to deliver any packages and I'm having the same problems people from two years ago are having and everyone keeps saying it but the employees are the worst. Genuinely the worst post office I have ever been. Go to somewhere else if you can.
  • ZL
    Zachariah Lott
    Oct 27, 2025
    5.0
    Seemed like a perfectly fine post office to me. When I arrived there were 5 or 6 people in front of me and 2 people working at the desk. I waited in line for less than 10 min, and the person who helped me was super helpful and also efficient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.