Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4600 Paradise Blvd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4600 Paradise Blvd NW, Albuquerque, NM
87114, United States
Hours
Reviews
1.7
427 reviews
5 stars
59
4 stars
11
3 stars
10
2 stars
13
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and empathy.
Delivery Issues
A significant number of customers reported consistent problems with mail delivery, including misdelivered packages and failure to deliver mail altogether.
Long Wait Times
Customers frequently complained about excessively long wait times, often having to wait over 30 minutes to an hour to receive service.
Staffing Problems
Many reviews pointed to understaffing as a major issue, leading to poor service and overwhelmed employees.
Mixed Experiences
While many customers had negative experiences, a few mentioned friendly and helpful staff, indicating inconsistency in service quality.
- RARogelio AlmodovarNov 15, 20251.0The worst part of the service is that I haven't received my mail in over a couple month's. I went to the branch and they told me a supervisor would call me, but three weeks have passed and nothing. My wife went a week ago to pick up her mail and they were very rude and didn't give her anything. They don't even try to help; the people who work there are rude
- ATAllan TaylorOct 16, 20255.0Staff were friendly, pleasant and efficient. People were so rude to them about circumstances way outside of their immediate control. I don’t envy their jobs.
- DTDouglas TrudeauOct 1, 20254.0My Name is Douglas Trudeau at 9812 Cody Ct NW and I fell today and couldn’t get up but your Postal delivery man helped me up and I wanted to thank him!
- SWS. WolfeSep 25, 20251.0Zero stars!!! I signed up for Informed Delivery and so when I say I do not receive more than half of my mail, I am not exaggerating. This past week was particularly bad: I only received one item out of 5 (!!!) I get my neighbors mail all the time though 😒 It's absolutely ridiculous.
- WHWes HarrisAug 1, 20251.0Constantly fails to deliver mail even when mailbox is not blocked. Lazier and lazier with each passing year. The job isn't complicated.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4600 Paradise Blvd NW?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. You must complete and print your passport application before applying.
Do I need an appointment for passport services at this post office?
Most passport services at this location require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, it is open from 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 3:00 PM; and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online at the USPS website or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this post office?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby hours.
Are there any nearby post office locations to the United States Postal Service on Paradise Blvd?
Yes, nearby are another United States Postal Service and a US Post Office, which can provide convenient alternatives for mailing and shipping needs.
What nearby dining options can customers visit before or after their postal errands?
Customers can enjoy dining at nearby restaurants such as Peter Piper Pizza for pizza buffet or Sonic Drive-In for fast food and burgers.
Are there nearby health care services accessible from this USPS location?
Yes, nearby are Presbyterian Family Medicine on Paradise and Presbyterian Urgent Care on Paradise for medical and urgent care services.
How can nearby educational centers help customers visiting the USPS location?
Nearby schools like Springstone Montessori School, Petroglyph Elementary School, and Kiddie Academy offer child care and preschool services which may be convenient for customers balancing errands with childcare.