Brand Certified
United States Postal Service
1.7(441 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4600 Paradise Blvd NW, Albuquerque, NM
87114, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4600 Paradise Blvd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
4600 Paradise Blvd NW, Albuquerque, NM
87114, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
441 reviews
5 stars
63
4 stars
12
3 stars
11
2 stars
13
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and empathy.
Delivery Issues
Customers frequently reported lost or misdelivered packages, with many stating they received mail intended for neighbors or did not receive their own mail at all.
Long Wait Times
Many reviews mentioned excessively long wait times, often exceeding 30 minutes, with complaints about slow service and understaffing.
Inconsistent Experiences
While some customers reported positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction with service quality.
- JLJoseph Lane5 days ago3.0They need more people to work the windows especially on Saturdays. When you do get help they're friendly and helpful. I think most of us who work full time do they're postal service on Saturdays.
- NJNord JordanFeb 20, 20265.0I think the ratings are low because people come to review only when there's issues. The postal workers here have only ever been professional and polite to me and helpful when I have had questions. Relied on the mail during times of health issues. Have lots of respect for these workers that handle all that work.
- JHJustin HooperFeb 3, 20265.0I don't understand all the negative reviews. I recently moved to the area and yes, this is a busy office. I've been here several times to pick up my mail and to send out packages. The staff has been nothing but polite and accommodating, even going so far as to laugh at a truly bad dad joke. They are undoubtedly under staffed and under funded, but they have proved to be worth more than what I've seen reflected here. Thank you to the people at this office!
- ARAntonio RangelJan 22, 20261.0Called multiple times and they will not pick up their phone.
- MSMaria Isabel SanchezJan 9, 20261.0This location would greatly benefit from improved customer service and clerks who are willing to help customers rather than turn them away. The atmosphere feels unwelcoming… more like walking into an MVD than a post office. One of the clerks consistently makes a simple process unnecessarily difficult. I visit this post office regularly for work to drop off COMs and always arrive well organized. Each time, I hand over the envelopes with the corresponding COMs, and the names clearly match. Despite this, she repeatedly insists that the COMs do not belong with the envelopes. This has happened three times, and each time I’ve had to point out that the names do, in fact, match. Staff should not approach customers with hostility from the start or turn straightforward tasks into unnecessary challenges. Overall, this location has room for improvement in professionalism and customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4600 Paradise Blvd NW?
This Post Office offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. You must complete and print your passport application before applying.
Do I need an appointment for passport services at this post office?
Most passport services at this location require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, it is open from 8:00 AM to 5:00 PM; Saturday from 9:00 AM to 3:00 PM; and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online at the USPS website or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this post office?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific lobby hours.
Are there any nearby post office locations to the United States Postal Service on Paradise Blvd?
Yes, nearby are another United States Postal Service and a US Post Office, which can provide convenient alternatives for mailing and shipping needs.
What nearby dining options can customers visit before or after their postal errands?
Customers can enjoy dining at nearby restaurants such as Peter Piper Pizza for pizza buffet or Sonic Drive-In for fast food and burgers.
Are there nearby health care services accessible from this USPS location?
Yes, nearby are Presbyterian Family Medicine on Paradise and Presbyterian Urgent Care on Paradise for medical and urgent care services.
How can nearby educational centers help customers visiting the USPS location?
Nearby schools like Springstone Montessori School, Petroglyph Elementary School, and Kiddie Academy offer child care and preschool services which may be convenient for customers balancing errands with childcare.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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