The UPS Store

4.3
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3900 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Ups Store Around The Corner From Smith's. Just North Of Starbucks In The La Cueva Town Center.

Details

  • DeliveryNot available

Location

The UPS Store
8100 Wyoming Blvd NE, Albuquerque, NM
87113, United States

Hours

Reviews

4.3
138 reviews
5 stars
114
4 stars
1
3 stars
0
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with shipping and notary services.

Staff Performance

Specific employees, such as Scott, Jordan, and Sahaih, received multiple commendations for their exceptional service and professionalism.

Negative Experiences

Some customers reported rude behavior from certain staff members, particularly a blonde female employee, leading to dissatisfaction and complaints.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

A few customers expressed frustration over perceived overcharging and increased prices for services like faxing.
  • CR
    Catherine Richards
    Nov 14, 2025
    5.0
    I cannot always repackage items to ship back by myself, and I truly could not have done shipped the items without Sahaih’s help. He more than once has gone above and beyond to assist me to make sure my items are safely packaged and ready to ship. His kindness, professionalism, and willingness to step in when I need support make all the difference. Because of his outstanding service, I choose this UPS Store every time. In my opinion, Sahaih is a true asset to this business, and I highly recommend this location to anyone needing shipping support.
  • TM
    Tatum Markham
    Aug 14, 2025
    1.0
    Si I think is the manager, i stood in line for 10 min, i have a large sign to mail. He said thats going to cost alot to send, i told him im aware its going to be expensive. He again says like 250, maybe 350. I am very aware of the cost to ship, and have plenty of money to cover. I felt discriminated against, i was a little gruby cause ive been doing house work all day. I wasnt even at the counter and he continued to deture my buisness before i was even helped. All of this infront of a large group of people. I took my buisness elsewhere. So wrong.
  • SD
    Sonia Dhindsa
    Jul 22, 2025
    5.0
    I ONLY use this location because there’s no one like Jordan and Sahaih!! Both of them are so sweet, helpful and just amazing! This location is clean and welcoming, I own a small business so there a lot of returns and shipping, I never feel like I’m looked at where you get the feeling that they don’t want to help you. They even print labels for me if I ever forget to do that. Thank you Jordan and Sahaih 🙏
  • JH
    Jennifer Hanson
    Jul 14, 2025
    1.0
    The blond "manager" needs retraining on customer escalation. Also, since when do businesses allow staff to bring children to work, in front of paying customers?? I know the blond child behind the counter wasnt staff. I went in on my to drop off two packages with scan codes ready. Waited for a while as the blond did not greet or pay attention to customers. I let her know that the wait was long. She got very rude and demanded, yes, demanded I explain my comment. She is not my mother and not my boss. When I asked for corporates number, I was told to google it and that she was the manager. I told her thats not how you handle customers and she shrugged. Im notifying amazon as well. May you go out of business. I do not deserve this. This is not my first negative interaction with the blond. Can you hire someone who likes people? Please.
  • FP
    Frank Pacheco
    Dec 15, 2023
    5.0
    friendly, helpful, knowledgeable staff. good location

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3900 in Albuquerque offer?

The UPS Store #3900 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

What are the operating hours of The UPS Store at 8100 Wyoming Blvd NE?

The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.