The UPS Store

3.8
98 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4275 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Wyoming & Academy Next To Sushi And Sake.

Details

  • DeliveryNot available

Location

The UPS Store
5901-J Wyoming Blvd NE, Albuquerque, NM
87109, United States

Hours

Reviews

3.8
98 reviews
5 stars
65
4 stars
2
3 stars
1
2 stars
4
1 star
26
  • LN
    Lance Newk
    Sep 22, 2025
    1.0
    I had my mother send an overnight package to Oklahoma for sons birthday present. No signature required. When it got to us, we were at a restaurant celebrating. They did not leave package. I called customer service and they said, after an hour waiting on phone, call the location you went to and they will take care of it. Call #1, let them know in a calm voice the whole time, that customer service said to call and gave him the information. He said we are a store and would need to call them. I said the said to call you? He hung up on me. I called back, no answer. Went to voicemail. Called a 3rd time a lady answered and I heard the guy talking in the background. She gave me another number to call and agreed I shouldn't have been hung up on. She recommended speaking with the manager on Monday. I came to Albuquerque for some appointments and talked to manager. He stated it was his fault for not explaining the policy of packing over $1,000 required a signature. He wasn't going to offer anything until I said so what can be done? He only gave 1/2 refund, even though it ruined giving this present to our son. This place has gone down hill lately and recommend to go anywhere but this location.
  • RM
    Rebecca Massey
    Aug 18, 2025
    1.0
    Rude staff. Seek services elsewhere.
  • KR
    K Roy
    Aug 3, 2025
    1.0
    Told me to use USPS and they will put a certified mail for that for a check. After 15 days it came back to me. The worst. I lost $20 and 18 days for my financial obligations. Never again.
  • TT
    thomas thomas
    Jul 22, 2025
    1.0
    Destroyed my mail. Manager was rude with deplorable behavior making customers the problems. Said "I don't have a responsibility to tell you!" Already reported to corporate. I have been using this store for more than a decade, his attacks mean I will never use them again.
  • SD
    Sam D.
    Jul 1, 2025
    1.0
    Garbage customer service. Went to get my passport renewed and they said “We aren’t doing passports today”. No explanation as to why or when they would be willing to help. Skip them and just go to FedEx.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4275 in Albuquerque offer?

The UPS Store #4275 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and local business support services.