Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0620 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-40 And Tramway Blvd.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were reported as rude or unprofessional.
Efficiency
Customers appreciated the speed and efficiency of service during busy times, although there were complaints about long wait times and understaffing.
Staff Attitude
Several reviews highlighted issues with staff attitude, with some employees being described as condescending or dismissive, impacting the overall customer experience.
Store Management
There are concerns about management practices, including understaffing and poor handling of customer complaints, which have led to negative experiences for some customers.
SJ
Sarah Jayne
Jan 5, 2026
1.0
Their Amazon return system is always offline. The lines are terrible, and the staff are unhelpful.
KS
K S
Dec 29, 2025
1.0
After contacting UPS customer relations to complain about 87123 store policy of refusing to give us a copy of the annual contract we signed, we were told that each store is an independent franchise that has nothing to do with UPS. "Customer relations at UPS is nonsense and does nothing.
AS
A Shera
Dec 21, 2025
5.0
The most kind and enthusiastic employee was there Saturday that helped me with a difficult Amazon return. I’ve always had good service there just this employee really went above and beyond
SF
Sandy Frederick
Dec 14, 2025
5.0
This location isn’t as crowded as others, probably because they are fast and efficient! Aaliyah was professional, knowledgeable and patient!
RB
Ray Beauchamp
Dec 12, 2025
1.0
Awful service. Line out people out the door and an extra employee available to help but did his own thing and ignored everyone.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0620 in Albuquerque offer?
The UPS Store #0620 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #0620?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #0620 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any special holiday closures at The UPS Store #0620?
The store is closed on November 27, December 25, 31, January 1, and January 19; other holidays may follow the regular hours.
What payment options are accepted at The UPS Store #0620?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0620 offer any special discounts or promotions?
Yes, customers can save big by using special offers and coupons available on their website.
Where is The UPS Store #0620 located in Albuquerque?
It is located at 13170 Central Ave SE, Suite B, Albuquerque, NM 87123 near I-40 and Tramway Blvd.
How might I use nearby places like Abacus Garage Doors when visiting The UPS Store #0620?
If you're visiting The UPS Store, you might also stop by Abacus Garage Doors nearby to explore building supplies or get home improvement assistance.
What nearby services can assist with shredding besides The UPS Store #0620?
Shred Nations, located nearby, also provides shredding services which might be convenient for additional document destruction needs.
Are there any nearby places where I can have my car detailed after visiting The UPS Store #0620?
Yes, T and J Mobile Detailing offers auto detailing and car wash services nearby which could be a good option after your visit.