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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0620 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-40 And Tramway Blvd.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
241 reviews
5 stars
132
4 stars
13
3 stars3
2 stars
10
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were reported as rude or unprofessional.
Efficiency
Customers appreciated the speed and efficiency of service during busy times, although there were complaints about long wait times and understaffing.
Staff Attitude
Several reviews highlighted issues with staff attitude, with some employees being described as condescending or dismissive, impacting the overall customer experience.
Store Management
There are concerns about management practices, including understaffing and poor handling of customer complaints, which have led to negative experiences for some customers.
- PPPhantom Phorest4 days ago1.0This place sucks. They have always been rude to me when I go. They act like you're stupid for not knowing every box dimension by heart. I also asked if I could pack the box myself, and they tried to charge me $6.99 for a roll of tape instead of letting me use theirs. Why is it free when they pack it for me but not if I want to pack my own belongings? Sounds like a ripoff. I used to work in a mail store and we never ripped people off like that.
- ZTZ Top5 days ago1.0I was waiting in line and this employee was oblivious to the line . He was standing there not doing much but pretending to be busy. I noticed him because he kept running his whole hand up his nose the way kids sometimes do, wiping off the snot . I let others go ahead of me when he finally activated and started helping us. I didn’t want the germs but pretty soon I had to let him help me. He didn’t even look up. Just whipped his snot again with that entire open hand and started closing my box without looking inside . I was getting a bad feeling so I asked his name. James he says . Older guy . Turns out he didn’t check that my label only covered one item. I did not know this as the items from Amazon where bought and returned together . One label . He screwed up and screwed me out of 70 bucks by just being the unhelpful , thoughtless slob that he is . If you have been there lately and end up with a bad cold well , it’s him.
- SJSarah JayneJan 5, 20261.0Their Amazon return system is always offline. The lines are terrible, and the staff are unhelpful.
- KSK SDec 29, 20251.0After contacting UPS customer relations to complain about 87123 store policy of refusing to give us a copy of the annual contract we signed, we were told that each store is an independent franchise that has nothing to do with UPS. "Customer relations at UPS is nonsense and does nothing.
- ASA SheraDec 21, 20255.0The most kind and enthusiastic employee was there Saturday that helped me with a difficult Amazon return. I’ve always had good service there just this employee really went above and beyond
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0620 in Albuquerque offer?
The UPS Store #0620 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #0620?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #0620 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any special holiday closures at The UPS Store #0620?
The store is closed on November 27, December 25, 31, January 1, and January 19; other holidays may follow the regular hours.
What payment options are accepted at The UPS Store #0620?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0620 offer any special discounts or promotions?
Yes, customers can save big by using special offers and coupons available on their website.
Where is The UPS Store #0620 located in Albuquerque?
It is located at 13170 Central Ave SE, Suite B, Albuquerque, NM 87123 near I-40 and Tramway Blvd.
How might I use nearby places like Abacus Garage Doors when visiting The UPS Store #0620?
If you're visiting The UPS Store, you might also stop by Abacus Garage Doors nearby to explore building supplies or get home improvement assistance.
What nearby services can assist with shredding besides The UPS Store #0620?
Shred Nations, located nearby, also provides shredding services which might be convenient for additional document destruction needs.
Are there any nearby places where I can have my car detailed after visiting The UPS Store #0620?
Yes, T and J Mobile Detailing offers auto detailing and car wash services nearby which could be a good option after your visit.