The UPS Store

3.6
204 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0105 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of San Mateo And Lomas Between Weck's And True Value.

Details

  • DeliveryNot available

Location

The UPS Store
933 San Mateo Blvd NE, Albuquerque, NM
87108, United States

Hours

Reviews

3.6
204 reviews
5 stars
121
4 stars
12
3 stars
7
2 stars
5
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with high fees for services such as printing and packaging, feeling that charges were excessive or unjustified.

Staff Competence

There are concerns about staff training and competence, with several reviews highlighting instances of misinformation and poor handling of packages.

Store Management

The management has received negative feedback for not supporting staff adequately and for poor communication with customers.

Convenience

Despite the issues, some customers appreciate the convenience of the location and the speed of service during busy times.
  • NR
    Natalie “Nat” Roy
    5 days ago
    2.0
    Why are people who aren't ready to check out allowed to box all their stuff at the register? Then change their mind again! Smh. Make them pack then get back in line!
  • BW
    Bobby Washington
    Nov 15, 2025
    5.0
    Jessica is a very friendly detail-oriented employee who takes care of you right away when you walk in and does a great great job I enjoy going into this store.
  • KM
    Kenneth Michael
    Oct 13, 2025
    5.0
    The young man that assisted me with polite and knowledgeable. He assisted me with the purchase of some packaging and I shipped two packages.
  • SS
    sarah stuckey
    Oct 13, 2025
    5.0
    John was professional and accurately explored all possible options to make my delivery timely and painless! Thanks!!!
  • JM
    Joseph May
    Oct 6, 2025
    5.0
    The UPS Store 0105 has an outstanding and excellent hard working staff. The store manager, Ms Bowie, is excellent, very kind, very friendly, and so very helpful. I recommend to UPS that Ms. Bowie be slated for managerial upward mobility training. Ms. Bowie should be commended by the store owner, as well as all the other employees, and be given very generous pay raises. You won't be disappointed with the service of Ms. Bowie and all the other store employees. Kudos to Ms. Bowie and all the staff of UPS Store 0105.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0105 in Albuquerque offer?

The UPS Store #0105 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.