The UPS Store

4.2
373 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0937 in Albuquerque offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
8226 Menaul Blvd NE, Albuquerque, NM
87110, United States

Hours

Reviews

4.2
373 reviews
5 stars
279
4 stars
15
3 stars
5
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unprofessional behavior from staff, particularly from management.

Efficiency

Several reviews highlight quick and efficient service, with some employees praised for their ability to assist customers promptly.

Mixed Experiences

While some customers have had positive experiences and commend the staff, others have faced issues with service quality and professionalism.

Notary Services

Multiple customers reported problems with notary services, including incorrect documentation and lack of resolution for mistakes.

Store Cleanliness

The store is generally noted as clean and well-organized, contributing positively to some customer experiences.
  • LC
    Loretta Chavez
    Nov 17, 2025
    1.0
    If you need your passport photo done, don’t go here.
  • CZ
    C, “Z” Z
    Nov 17, 2025
    5.0
    Great experience very fast and professional been here twice and I'm going to keep coming here to handle business Joshua was very helpful
  • DS
    Darren Stewart
    Oct 23, 2025
    1.0
    Store manager was super rude, kept changing the price on a package I picked up. When I picked up a package of the same dimensions and weight the previous day I only paid $5, today I came back for another box and paid $40. When I asked for clarification the manager said “Quite frankly this is a franchise so I can charge you $50 to pick up the box if I want. It doesn’t matter the size or weight, it’s my choice”. Never coming to this location again, don’t do business with them. Very unprofessional
  • NY
    Nancy Yuen
    Oct 22, 2025
    4.0
    Just dropped off a package with a return label. They took it.
  • CM
    Collin Elliot Miller
    Oct 20, 2025
    1.0
    Notary wrote the wrong date on my document. Not only was the application denied, no refund or do over offered. Go to the MVD+ one door down to get it notarized for only $5.00. Happy to give them all my future business and use FedEx instead.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #0937 in Albuquerque?

The UPS Store #0937 is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.