RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Customers appreciated the consistent updates and communication throughout the delivery process.
Professionalism
The delivery teams were frequently described as professional, courteous, and efficient.
Service Quality
Many reviews highlighted the quality of service, with positive remarks about timely deliveries and careful handling of items.
Negative Experiences
Some customers reported serious issues, including poor customer service and dangerous installation errors, particularly regarding gas appliances.
JB
J.R. Bradley
Jan 8, 2026
5.0
Great job even delivered in the snow
SB
Stephanie Battle
Jan 7, 2026
5.0
I like that they kept in communication through the whole process. They called in advance of the delivery and were prompt and very polite.
BH
Bonnie Holtsoi
Dec 21, 2025
5.0
Professional and quick on there feet.
TB
T B
Dec 19, 2025
5.0
The delivery crew kept me posted throughout the delivery day. They were very courteous and put the appliances in the garage for me.
KD
Kristen Devlin
Dec 18, 2025
1.0
Absolutely Horrific Customer service. Trying to get a washer and dryer delivered from Costco- they sent a non-english speaking driver who can't understand simple directions like where to go inside the home. They refused to take away the old units, pantomimed misunderstanding. Then when I get on the phone with the manager, he is rude, dismissive and hangs up on me! I am returning the Washer and Dryer to Costco, and what a horrific and frustrating experience. I am returning the washer and dryer and will NEVER use Costco for appliances again!
RXO specializes in last mile logistics for heavy goods, including delivery, assembly, and installation services across North America.
Where is RXO's location in Albuquerque?
RXO is located at 5921 Midway Park Blvd, Albuquerque, NM 87109, USA.
What are RXO's standard business hours?
RXO operates from 8:00 AM to 5:00 PM Monday through Saturday and is closed on Sundays.
How can I contact RXO for last mile service inquiries?
You can reach RXO via phone at +1 800-883-4593 or by email at lastmile@rxo.com.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish to better assist customers.
When was RXO established?
RXO was established in 1989, bringing decades of logistics experience to the industry.
Where can I find more information about RXO online?
You can visit RXO's official website at https://www.rxo.com or their LinkedIn page at https://www.linkedin.com/company/rxo/ for more details.
Which nearby logistics company might complement RXO's services?
XPO Logistics, Inc., a freight and cargo service located nearby, complements RXO's last mile logistics services in Albuquerque and may assist with transportation needs.
Are there nearby stores where RXO customers can find home improvement and landscaping supplies?
Yes, customers near RXO can visit ImmunoLytics, a home improvement store, and Purchase Green Artificial Grass Albuquerque for landscaping and gardening supplies.
What nearby farmers market can RXO customers explore around their visit?
Pueblo Fruits, a local farmers market near RXO, offers fresh produce and is a great spot to visit before or after your logistics arrangements.