Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Albuquerque, NM when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.4
518 reviews
5 stars
238
4 stars
70
3 stars
26
2 stars
20
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely poor customer service, citing unhelpful staff, long wait times, and automated systems that do not provide real assistance.
Delivery Issues
Numerous reviews highlighted consistent problems with package delivery, including missed deliveries, incorrect addresses, and false delivery attempts.
Staff Friendliness
Despite the negative experiences, some customers praised individual staff members for their friendliness and helpfulness, particularly at the counter.
Operational Efficiency
Customers expressed frustration with the overall efficiency of the service, noting delays in delivery and issues with package handling.
- JSJack Stevens3 days ago1.0You know you would think FedEx could find a rural address, but that's apparently not the crew. UPS knows where I'm at. Post office knows where I'm at. Even Walmart can deliver to me. But FedEx incorrect address. Then runs me all the way to Albuquerque from Veguita only to tell me customer service basically lied to me and my package wasn't there. I used to think a lot of this company. They have cost me over $150 in gas for generator and truck run time because of their incompetence. Don't expect a package to be delivered if he's shipping with FedEx... They couldn't find their head if it wasn't attached
- CCCathie Coulson5 days ago1.0FEDEX SUCKS! LITERALLY! Every. Single. Time. Today package left out side gate, almost in driveway. If your job is a delivery person, deliver the damn package! Thank goodness I was home. Package was heavy, took a few minutes for me to get in in the courtyard, which once again the delivery person could've done, as requested ON ALL OUR ORDERS! Why is it FEDEX is the only company that will not follow instructions! Last time a delivery came it was thrown across courtyard... could barely find it. If the ABQ office isn't going to listen or do anything.... what about corporate.... or does the whole system just not care.... WISH I COULD REQUEST A DELIVERY COMPANY.... IT WOULDN'T BE FEDEX!!!!
- JBJean BakerDec 17, 20254.0Very helpful very informational easy process good location.
- MWMatthew Gerard WatermanDec 14, 20251.0would select -1 if possible. Had medicine that required to be kept cold sent overnight in cold-pac. 3 days later still has not arrived. Needless to say the medicine is no longer good. and when you try to contact someone to request help you get a automated phone system that is basically just a verbal extension of their chatbot. No help at all, just gives you a tracking status. Ya I already know it is not delivered yet. and if you are lucky enough to get through to their "support center" it is with someone who is basically just reading from a script that was written for the chatbot. i.e. NO CUSTOMER SUPPORT AT ALL
- CSConnie StinarDec 10, 20251.0The parcel did not get delivered to my address. There was no one at a local Federal Express office to answer the telephone.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Albuquerque offer?
FedEx Ship Center offers packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Albuquerque?
FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
The FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I schedule residential deliveries or hold shipments for pickup at FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup and schedule your residential deliveries using FedEx Delivery Manager.
Is there a FedEx mobile app available for easier shipping management?
Yes, FedEx has mobile apps available for both iOS and Android devices to help you manage your shipments conveniently.
How does FedEx Ground service compare to UPS Ground at this location?
FedEx Ground at this location is faster to more locations compared to UPS Ground, offering efficient ground shipping service.
What nearby educational institutions are close to FedEx Ship Center in Albuquerque?
Nearby educational institutions include the University of St. Francis and Equip Academy of New Mexico, which might be useful points of interest for customers visiting the area.
Where can I find additional FedEx shipping drop-off locations near the FedEx Ship Center?
There is a FedEx Drop Box located nearby, which provides convenient spots for shipping packages apart from the main ship center.
Are there local services near FedEx Ship Center for printing or graphic design needs?
Yes, Graphic Connection is a nearby business offering printing services and graphic design, which could be helpful for customers needing labels or custom packaging.
What other types of businesses are located near FedEx Ship Center that might be useful for customers?
Nearby businesses include Cal Spas for pool cleaning, Ryder System for truck rentals, Blaze King for fireplaces and home goods, and Chile Monster for food and restaurant supplies.