Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Albuquerque, NM when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported repeated failures in package delivery, including false delivery attempts and packages being sent to incorrect addresses.
Customer Service
Feedback on customer service is mixed; while some staff were described as friendly and helpful, many customers experienced unhelpful or rude interactions.
Operational Efficiency
Customers expressed frustration with the inefficiency of the delivery process, including delays and lack of communication regarding package status.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for laziness and lack of professionalism.
Overall Experience
The overall sentiment is negative, with many customers expressing dissatisfaction with FedEx's reliability and service quality.
RP
Rudy Prieto
Oct 31, 2025
1.0
This is right before I put in a bbb complaint I been home all day and needed this item for work my door wasn't knocked on my door bell wasn't rang I called and talk to a supervisor and was told my delivery would be attempted again today a few hours after the phone call it'll be updated and said I wouldn't be reattempted until Monday so now the company is just straight up lying shows a lot of integrity I'm going to make sure that the driver and the supervisor that told me to delivery was going to be attempted to get reprimanded
TW
Tom W.
Oct 29, 2025
1.0
I live in Placitas. Over the past six months I have experienced five different occasions where FedEx delivery people have made false reports to FedEx that they have attempted delivery to my address but in fact they have not (each time I was home -- waiting all day long for deliveries that never came). Today's two-day express mailed package of temperature-sensitive goods not being delivered was the latest such episode. Today the FedEx driver AGAIN posted a false photo supposedly showing delivery was attempted, but the photo wasn't even of my residence. This regular phenomenon occurs because I am at the end of their delivery route, and they have better things to do instead of their job. I have never had this problem with UPS -- ever. I strongly recommend not using FedEx anywhere in the Albuquerque area or even in New Mexico. FedEx clearly has a significant problem with the quality and honesty of their employees in this area, and have a company culture that tolerates unacceptable work behavior and conduct. Apparently, lying employees are just fine by FedEx management. Note that in each instance I called FedEx by telephone to report each incident, and also reported the false photos and reports. FedEx is clearly not listening. Avoid this carrier at all costs.
JT
james thomson
Oct 13, 2025
1.0
Package # 4847 0276 6785 was place in my garage under my wife's car's tire. Driver didn't choose to walk 20 feet to my front door and place the package in a safe place
KM
Kali “Kali” Marro
Oct 10, 2025
2.0
Please sucks
DM
D Marq
Sep 10, 2025
1.0
To Mark the Lazy Delivery guy. Who cant read or use a simple GPS map. This lazy guy took a picture from 4201-4209 San Pedro Blvd, San Pedro Village apartments. And claimed it was my address and my apartments and our gates kept him out. First off. My address is 5327 Montgomery Blvd and the apartments are called North Park apartments. Secondly, my apartments gave FedEx a passkey to get into the apartment complex. Mark, Cleary wanted to shorten his route by not attempting to deliver my package. Also if you look at the picture, hes sitting on the San Pedro Blvd road. Not at the gate not at the correct location. Cleary Mark doesn't care to do his job correctly. Lazy Lazy Lazy. Hope you got off early guy
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Albuquerque offer?
FedEx Ship Center offers packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Albuquerque?
FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
The FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I schedule residential deliveries or hold shipments for pickup at FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup and schedule your residential deliveries using FedEx Delivery Manager.
Is there a FedEx mobile app available for easier shipping management?
Yes, FedEx has mobile apps available for both iOS and Android devices to help you manage your shipments conveniently.
How does FedEx Ground service compare to UPS Ground at this location?
FedEx Ground at this location is faster to more locations compared to UPS Ground, offering efficient ground shipping service.
What nearby educational institutions are close to FedEx Ship Center in Albuquerque?
Nearby educational institutions include the University of St. Francis and Equip Academy of New Mexico, which might be useful points of interest for customers visiting the area.
Where can I find additional FedEx shipping drop-off locations near the FedEx Ship Center?
There is a FedEx Drop Box located nearby, which provides convenient spots for shipping packages apart from the main ship center.
Are there local services near FedEx Ship Center for printing or graphic design needs?
Yes, Graphic Connection is a nearby business offering printing services and graphic design, which could be helpful for customers needing labels or custom packaging.
What other types of businesses are located near FedEx Ship Center that might be useful for customers?
Nearby businesses include Cal Spas for pool cleaning, Ryder System for truck rentals, Blaze King for fireplaces and home goods, and Chile Monster for food and restaurant supplies.