FedEx Office Print & Ship Center

Reviews

• CM

  Chuy Martinez

  Jan 2, 2026
  5.0
  ⭐⭐⭐⭐⭐ Long overdue review exceptional teamwork and service! I’ve been coming to this FedEx Office Print and Ship Center for over 10 years, easily 100+ visits, and it honestly feels like a disgrace that I’m only now leaving a review — because I’ve never once had a reason to complain. Today is the day I finally had to say something. This review is specifically for Meredell and Alan. Meredell was the one who originally helped me at the counter. I came in with a very specific, technical issue and needed a box that was extremely hard to find. She immediately stepped in, listened carefully, and worked through the problem with patience and professionalism. While Meredell was boxing up my item, Alan jumped in without hesitation to help tape and secure everything properly. It was a true team effort — no ego, no “that’s not my job,” just two people working together to get the job done right. That moment says everything. They represent something I live by and say often: “Love what you do — which is helping the next human complete a task successfully.” That is exactly what I witnessed. I had just come from a UPS Store where the customer service wasn’t even close to this experience. The only reason I’m shipping through UPS is because the warranty department required it — otherwise I would have chosen FedEx without hesitation. Even knowing that, Meredell and Alan treated me with respect, care, and genuine effort. No rushing. No dismissiveness. Just solid, professional help from start to finish. Their attitude, teamwork, and selfless professionalism should absolutely be recognized by ownership and corporate. This is the kind of service that makes customers loyal for years. From the top and bottom of my heart, thank you to Meredell and Alan for being helpful, professional, and human. You made my day better. 📍 FedEx Office Print & Ship Center 2720 Central Avenue, Suite B Albuquerque, NM
• AN

  AJ Nanez

  Dec 13, 2025
  5.0
  Very convenient.
• LB

  LINDA BARBEAU

  Dec 2, 2025
  5.0
  So helpful!
• JB

  Jade Beckham

  Nov 18, 2025
  1.0
  I was the only person in the store when I walked in and stood at the counter for several minutes while someone looked at photos on a computer without so much as a “Hello” or an “I’ll be with you shortly” or “Someone will be there in a moment”. Eventually the store manager came from out back. The UPS store is always sooo much more friendly, even if they’re busier.
• KJ

  Konrad Juengling

  Nov 7, 2025
  1.0
  They have self service scanners, which are convenient if you need that. If you need help from an employee, good luck! They’ll see people standing in line but are more interested in chatting with each other than helping. You’ll only be helped if you wave someone down, and then they’ll begrudgingly help with as little effort on their part as they can. There’s no greeting when you enter, no employees asking if they can assist, and no acknowledgement of consumers until they call out for help. There seems to be a concerted lack of customer service here. Whoever the manager is, they need a refresh on how to train customer-facing employees.

Frequently Asked Questions About FedEx Office Print & Ship Center