Business Details
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FedEx Office in Albuquerque, NM provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
6201 Menaul Blvd NE, Albuquerque, NM
87110, United States
Hours
Reviews
2.9
132 reviews
5 stars
53
4 stars
5
3 stars
5
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.
Packaging Policies
Many customers expressed frustration over the store's insistence on using their packaging materials, often leading to additional charges.
Efficiency
Customers reported long wait times and inefficiencies in service, with some experiencing delays in processing their requests.
Positive Experiences
Despite negative reviews, several customers highlighted positive interactions with specific employees who provided excellent service.
Store Condition
Some reviews mentioned the store being unclean and disorganized, contributing to a negative overall experience.
- JCJohn Sturgis, CFP4 days ago3.0This is a great FedEx Office. Chris and staff are great. My problem? FedEx online services. Every credit card I have entered in today has been declined. Contact my banks. They have no issue. It is the FedEx website declining the cards. Is there ANYONE who can help you at FedEx? Nope. The online customer service is useless. What an absolute waste of my time. So frustrated.
- EFEric FabianNov 12, 20251.0Very bad service that’s why I don’t use fed ex only use if someone else paying for garbage
- AMAmy MillerOct 1, 20255.0I used this office for some poster printing and they went above and beyond to help me with the electronic images. The posters looked good and the service was excellent!
- CDChristina DavisJun 20, 20251.0If I could give zero stars I would. I have call tags for an order from one of my vendors. I tried to take the boxes to the FedEx on Menaul to drop off to ship and the guy at the register a tall, bald guy said that they couldn’t print the shipping labels. I’m like ain’t that what yall do is ship items from here and he said yeah but they couldn’t do it. I had 4 big boxes mind you it is 100 degrees outside. So I had to reload and call customer service to schedule pick up. When I called customer service and talked to a guy named Miquel who was super helpful he informed me that they are able to print out the shipping labels there. I created an incident report and will be calling corporate next. I have had some of my employees and also my husband go up there and we all have experienced the same service from the same guy. I hate to play the race card but I am starting to believe that he is racist. Because why every time one of my employees go up there who happen to be black they are treated with the same none helpful attitude. FedEx I really hope you make this right with this man because this is beyond having bad customer service. I shouldn't have to drive all the way to Renaissance to get help with packages to avoid this man. Especially when my business is right down the street. Imagine how many of us are avoiding him.
- DGDavid GarciaMar 7, 20201.0Have regional manager write me. There are many concerns with this establishment and how it is currently operating.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Albuquerque offer?
They provide printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in Albuquerque?
Open Monday to Friday from 8 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 12 PM to 6 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I ship packages with FedEx Ground or FedEx Express at this location?
Yes, the center offers FedEx Express and FedEx Ground shipping services.
Does FedEx Office Print & Ship Center offer online and mobile printing?
Yes, they provide online printing services through FedEx Office Print Online and also support mobile printing.
What kind of printing products can I get at FedEx Office Print & Ship Center?
Products include business cards, presentation printing, brochures, sell sheets, manuals, booklets, newsletters, photo printing, banners, posters, specialty prints, canvas prints, vehicle magnets, and calendars.
Is there a Sprint store near FedEx Office Print & Ship Center where I can check mobile options?
Yes, the Sprint Store is located nearby, offering electronics and mobile services which might be useful before or after your visit to FedEx.
Where can I find passport and visa services near FedEx Office Print & Ship Center?
RushMyPassport in FedEx Office, located nearby, provides passport and visa services for quick processing.
Are there any bridal shops close to FedEx Office Print & Ship Center for special event needs?
Yes, Ann Matthews Bridal is nearby, offering bridal and men's clothing stores you might visit along with your FedEx trip.
Can customers visiting FedEx Office Print & Ship Center also explore other services like hair or fitness nearby?
Yes, Christopher James Hair+Skin is a nearby hair salon, and Peak Sports Nutrition offers vitamins and supplements close by, which you can visit before or after FedEx.