Bell Aliant

4.6
163 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come shop our Black Friday deals and get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best mobile network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security. Visit Bell's expert staff today and don’t miss out on these great offers!

Location

Bell Aliant
C-40 Aberdeen Ave, St. John's, NL
A1A5T3, Canada

Hours

Reviews

4.6
163 reviews
5 stars
133
4 stars
10
3 stars
6
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.

Staff Expertise

Many reviews highlight the staff's expertise and ability to assist customers with their needs, making the process smooth and stress-free.

Store Environment

Customers appreciate the cleanliness and organization of the stores, contributing to a positive shopping experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding perceived overcharging for products and services.

Overall Satisfaction

The majority of reviews reflect high levels of customer satisfaction, with many recommending the store to others.
  • CC
    Crystal
    4 days ago
    5.0
    “Excellent experience from start to finish. Very knowledgeable, friendly, and went above and beyond. Definitely deserves 5 stars.”
  • MS
    Marilyn Sparkes
    Nov 1, 2025
    5.0
    I had an excellent experience at this cell phone store! The staff were friendly, knowledgeable, and went out of their way to help me find the perfect phone and plan for my needs. They answered all my questions with patience and made the whole process simple and stress-free. It’s rare to find customer service this good these days. I’ll definitely be coming back and recommending this place to friends and family!
  • TT
    Tyler
    Oct 31, 2025
    5.0
    Have been a Bell customer for many years, the Aberdeen location is the only location I will ever visit. The staff are friendly and knowledgeable. It’s a one stop shop. Fairly priced accessories, I can pay my bill OR any questions I may have is always answered. I could not recommend this place more. The manager there is a prime example of what a manager should be and I’m looking forward to my next visit.
  • JN
    Justin Nurse
    Oct 29, 2025
    1.0
    After my 80 year old Mother was gouged for 120$ for two screen protectors because she “didn’t know better” the manager hung up on me when I dared ask her what the ethical thing to do should have been and if Bell instructed her to not tell customers they were paying 20x more than necessary. Inflation + fixed income+ bell = no money. Bell should be ashamed. When does capitalism cross a line into criminality?
  • MM
    Maxine Murphy
    Oct 23, 2025
    5.0
    Ryan did everything right today My visit was to add a travel on my phone package for a trip to Spain for 36 days. Ryan explained he couldn’t do that but he said there’s a phone here. You can use the call and get that done. He said I am not sure if your packages but just ask and they may be able to help you out where you’re at 32 year customer. I called and it got completed so those two things he did for me made me a very happy lady today and he’s other partner me was also very helpful in making sure that I got confirmation of it being at.

Frequently Asked Questions About Bell Aliant

What are the operating hours of Bell Aliant in St. John's?

Bell Aliant is open Monday to Saturday from 10:00 AM to 5:00 PM and closed on Sundays.

Which brands does Bell Aliant offer products and services for?

Bell Aliant offers products and services for Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.