Bell Aliant

4.6
164 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come shop our Black Friday deals and get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best mobile network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security. Visit Bell's expert staff today and don’t miss out on these great offers!

Location

Bell Aliant
C-40 Aberdeen Ave, St. John's, NL
A1A5T3, Canada

Hours

Reviews

4.6
164 reviews
5 stars
134
4 stars
10
3 stars
6
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individuals like Ryan, Sayeed, and Heidi.

Store Experience

The store environment was noted as clean and well-organized, contributing to a positive shopping experience.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively assisting customers in making informed decisions.

Mixed Feedback on Pricing

While many customers appreciated the service, some expressed concerns about pricing and perceived value, indicating a need for better communication regarding costs.
  • RH
    Ruth Hatcher
    Dec 30, 2025
    5.0
    Matt was a phenomenal help with me bringing back my phone which was on a lease. Very professional, mannerly and helpful. I have had bad experiences here before and dread going into the store. Matt made this a whole different experience and will return to the store if I ever have questions again
  • CC
    Crystal
    Nov 21, 2025
    5.0
    “Excellent experience from start to finish. Very knowledgeable, friendly, and went above and beyond. Definitely deserves 5 stars.”
  • MS
    Marilyn Sparkes
    Nov 1, 2025
    5.0
    I had an excellent experience at this cell phone store! The staff were friendly, knowledgeable, and went out of their way to help me find the perfect phone and plan for my needs. They answered all my questions with patience and made the whole process simple and stress-free. It’s rare to find customer service this good these days. I’ll definitely be coming back and recommending this place to friends and family!
  • TT
    Tyler
    Oct 31, 2025
    5.0
    Have been a Bell customer for many years, the Aberdeen location is the only location I will ever visit. The staff are friendly and knowledgeable. It’s a one stop shop. Fairly priced accessories, I can pay my bill OR any questions I may have is always answered. I could not recommend this place more. The manager there is a prime example of what a manager should be and I’m looking forward to my next visit.
  • JN
    Justin Nurse
    Oct 29, 2025
    1.0
    After my 80 year old Mother was gouged for 120$ for two screen protectors because she “didn’t know better” the manager hung up on me when I dared ask her what the ethical thing to do should have been and if Bell instructed her to not tell customers they were paying 20x more than necessary. Inflation + fixed income+ bell = no money. Bell should be ashamed. When does capitalism cross a line into criminality?

Frequently Asked Questions About Bell Aliant

What are the operating hours of Bell Aliant in St. John's?

Bell Aliant is open Monday to Saturday from 10:00 AM to 5:00 PM and closed on Sundays.

Which brands does Bell Aliant offer products and services for?

Bell Aliant offers products and services for Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.