Bell Aliant

4.6
238 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come shop our Black Friday deals and get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best mobile network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security. Visit Bell's expert staff today and don’t miss out on these great offers!

Location

Bell Aliant
48 Kenmount Rd, St. John's, NL
A1B1W3, Canada

Hours

Reviews

4.6
238 reviews
5 stars
204
4 stars
10
3 stars
7
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, with several specific mentions of employees like Tabib, Brittany, and Aryan.

Service Issues

Some customers reported significant issues with service, including long wait times and miscommunication regarding plans and billing.

Positive Experiences

Numerous reviews highlighted exceptional experiences, particularly during phone and plan transitions, with customers feeling well taken care of.

Employee Recognition

Several employees received individual commendations for their outstanding service, indicating a strong team performance overall.
  • IH
    Iryna Hrytsiv
    Dec 14, 2025
    5.0
    I just wanted to share my experience today at the Avalon branch with Afnan Safi. He helped me with a few issues related to both internet and mobility and made everything feel easy and stress-free. He was very patient, explained everything clearly, and was genuinely helpful throughout the whole process. I’m really grateful for the great service I received — such a polite and knowledgeable employee.
  • DD
    Derek
    Nov 26, 2025
    5.0
    Brittany has been very helpful and kind. She helped me get set up with my new phone with ease. Highly recommend:)
  • GM
    Grant Martin
    Nov 24, 2025
    3.0
    Took several visits to get the right people here. 3 days with no service. The techs that finally fixed the issue were top notch. Bell customer service could not fail harder if they were trying to fail.
  • BR
    Brandon Ross
    Nov 6, 2025
    5.0
    Excellent experience at my local bell store, the staff were very helpful in finding the perfect plan and phone! 10/10 Special shout out to Mahbuba and Brittany. They really went above and beyond and absolutely exceeded my expectations beyond belief!
  • JB
    Jaskaran Bajwa
    Nov 3, 2025
    5.0
    jason the store manager was so good

Frequently Asked Questions About Bell Aliant

What is the address of Bell Aliant store at Avalon Mall?

Bell Aliant is located at 48 Kenmount Rd, Level 2, Avalon Mall, St. John's, NL, postal code A1B1W3, Canada.

What are the opening hours of Bell Aliant at Avalon Mall?

Bell Aliant is open Monday to Saturday from 9:30 AM to 9:00 PM and on Sunday from 12:00 PM to 5:00 PM.