United States Postal Service

2.5
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 60 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 Main St, Woodbridge, NJ
07095, United States

Hours

Reviews

2.5
126 reviews
5 stars
41
4 stars
4
3 stars
4
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Efficiency

Many customers reported long wait times and inefficient service, often due to understaffing during busy hours.

Professionalism

Several reviews highlighted a lack of professionalism among certain staff members, with complaints about rude behavior and poor handling of customer inquiries.

Postal Services

Issues with mail delivery and passport services were frequently mentioned, including lost packages and canceled appointments without notice.
  • PP
    Paula
    Dec 17, 2025
    5.0
    This is by far the best post office I have ever been to — and I truly mean that. The staff at the Woodbridge location is absolutely fantastic and honestly unlike anything you’d expect from a post office. Everyone is incredibly kind, friendly, patient, and genuinely helpful. The service is fast and efficient, and the atmosphere is so positive that for the first time in my life, I walk into a post office and actually smile. You can tell the employees truly care about people, and that makes a huge difference. Big appreciation to the entire team. I wish more places were like this.
  • SE
    Stop Evil
    Nov 20, 2025
    1.0
    The mail company is very unprofessional ive advised them to keep my mail separate from my neighbors due to an on going court case dispute with my neighbor and they have failed on many occasions to do that and have mixed up my mail with my neighbors mail many times overall they are very unprofessional and lack customer service
  • DL
    Daniel Litts
    Nov 13, 2025
    5.0
    Excellent customer service and a very short line this morning.
  • MC
    Meaghan Chandler
    Nov 8, 2025
    5.0
    Best post office - organized, efficient and fast!! Special shoutout to diana going the extra mile and helping me out !!
  • MC
    Marie Collins
    Nov 8, 2025
    5.0
    Stopped in to ship a package while visiting family . Was helped by the Friendliest employee at a post office I’ve ever encountered! Thank you Diana for all your help and for being so genuinely kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.