United States Postal Service

2.5
123 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 60 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 Main St, Woodbridge, NJ
07095, United States

Hours

Reviews

2.5
123 reviews
5 stars
38
4 stars
4
3 stars
4
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some employees praised for their friendliness while others are criticized for their unprofessionalism and lack of assistance.

Wait Times

Customers frequently report long wait times due to insufficient staffing, with many expressing frustration over the slow service and management's failure to address the issue.

Appointment Issues

Several reviews mention problems with passport appointment scheduling, including cancellations without notice and poor handling of walk-in requests.

Staffing Concerns

Many reviews highlight the need for better staffing and management, as customers often encounter only one clerk available during busy hours.

Mixed Experiences

While some customers have had positive experiences with specific staff members, the overall sentiment reflects significant dissatisfaction with the service quality at this location.
  • SE
    Stop Evil
    4 days ago
    1.0
    The mail company is very unprofessional ive advised them to keep my mail separate from my neighbors due to an on going court case dispute with my neighbor and they have failed on many occasions to do that and have mixed up my mail with my neighbors mail many times overall they are very unprofessional and lack customer service
  • DL
    Daniel Litts
    Nov 13, 2025
    5.0
    Excellent customer service and a very short line this morning.
  • MC
    Meaghan Chandler
    Nov 8, 2025
    5.0
    Best post office - organized, efficient and fast!! Special shoutout to diana going the extra mile and helping me out !!
  • MC
    Marie Collins
    Nov 8, 2025
    5.0
    Stopped in to ship a package while visiting family . Was helped by the Friendliest employee at a post office I’ve ever encountered! Thank you Diana for all your help and for being so genuinely kind.
  • CL
    Caliease Love
    Oct 21, 2025
    5.0
    Jay was so helpful and even tho i was late 4/5 minutes, i still got to keep my spot by the grace of God ✨ Truly a blessed experience for first time passport

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.