United States Postal Service

2.8
58 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 634 Eagle Rock Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
634 Eagle Rock Ave, West Orange, NJ
07052, United States

Hours

Reviews

2.8
58 reviews
5 stars
22
4 stars
3
3 stars
3
2 stars
1
1 star
29
  • MM
    May Matsuo-Rose
    Oct 25, 2025
    2.0
    This is my local USPS and the customer service is disappointing. They don't have the patience to explain services without using a condescending voice. I'm giving it an additional star because the mail delivery team is great, but the clerks here sadly do the bare minimum. I make the extra effort to drive out to the Roseland location because their clerk team is night and day compared to the ones here.
  • KS
    Kassandra Santos
    Sep 13, 2025
    5.0
    not sure of the ladies name that works there but she handled a situation with so much grace and patience. it was truly extraordinary. the entitlement of people is insane. there was a gentleman that was trying to figure out why his change of address didn’t go through and after telling him what he needed to do he kept persisting that it was her problem to deal with. but she kept her cool and helped him. my praise and thanks to that woman.
  • KC
    K C
    Aug 9, 2025
    1.0
    So unprofessional! She's on the phone having a full blown conversation while assisting me and using foul language while on the phone. I just can't believe professionalism doesn't exist anymore????
  • TH
    Tyffanee Hall
    Jul 19, 2025
    1.0
    It’s giving Popeyes as far as the customer service. The girls that work in here are rude and miserable for absolutely no reason at all. Absolutely pathetic
  • HS
    Helly Shah
    Oct 1, 2022
    5.0
    Andrew was super helpful in helping me determine how to ship my domestic packages in the most time and cost effective way! Highly recommend.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.