Brand Certified
The UPS Store
4.6(216 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
623 Eagle Rock Ave, West Orange, NJ
07052, United States
Certified by The UPS Store • Mar 01, 2026
(973) 669-8180
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nj/west-orange/623-eagle-rock-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1029 in West Orange offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Valley National Bank And Quick Shop Off Pleasant Valley Way.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.6
216 reviews
5 stars
187
4 stars
5
3 stars2
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Jess, Brandon, and Dylan for their exceptional service.
Mixed Experiences
While some reviews highlighted excellent service, others reported negative experiences with certain staff members, particularly regarding customer interactions and handling of issues.
Shipping Issues
Several customers expressed frustration with shipping delays, package routing errors, and inflexible policies regarding package acceptance.
Professionalism
The professionalism of the staff was noted positively, although there were instances where customers felt certain employees were unprofessional or unhelpful.
- ZDZach DVPJan 15, 20261.0STAY AWAY! They were no help at all. They will fleece you into buying the most expensive shipping label. I do not recommend coming here.
- SYStephen youngJan 5, 20261.0The agent at this location was quite dishonest and misleading. He intentionally quoted Inflated pricing for Of materials to do my own shipping in an effort to persuade me to have UPS do the complete packaging and shipping job. When I declined and elected to purchase the material to do it on my own, the price of the shipping material miraculously dropped to about half what he had quoted when he was forced to enter it into the register. He had no excuse Other than to say, the prices must’ve come down. Well, I don’t know anywhere where prices are coming down and if they do, they wouldn’t drop by 50%.
- LRLawrence ReinDec 26, 20255.0Dylan Drummond was amazing, fast and efficient in providing Notary services.
- WFWill FergusonDec 24, 20251.0We ordered a Christmas tree stand with the expectation that it would arrive in time to set up our tree before Christmas. The shipment was first delayed, and then eventually marked as delivered. When my wife and I went to pick it up, we were told the package was not there and had instead been routed to a different location in Parsippany. Staff said they could not assist further. We waited an additional day for it to be re-routed to the correct pickup location. By the time it arrived, it was Christmas Eve. I went to pick up the package myself, as my wife is a nurse and was scheduled to work both Christmas Eve and Christmas Day. Despite presenting both of our IDs, I was told the package could not be released to me because my wife was not physically present. I was also told she could not authorize the release to me in any way. As a result of the delays, routing error, and inflexible pickup policy, we were unable to receive our Christmas tree stand in time for Christmas.
- MHMonique HenleyDec 21, 20255.0The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in West Orange offer?
The UPS Store provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #1029?
Monday to Friday, 8:30 AM to 6:30 PM; Saturday, 8:00 AM to 4:00 PM; Sunday, 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #1029 located?
At 623 Eagle Rock Ave, West Orange, NJ 07052, USA, near Valley National Bank and Quick Shop off Pleasant Valley Way.
Can I get notary and shredding services at The UPS Store?
Yes, The UPS Store offers both notary and document shredding services.
What nearby transportation options can help me get to The UPS Store?
Scott Holts Car Service/Limo LLC is a nearby limo service that can assist with transportation to The UPS Store.
Are there any shopping options near The UPS Store for family needs?
Yes, Princess Charming, a children's clothing store, is nearby and can be convenient for family shopping before or after your visit.
Where can I find office supplies near The UPS Store?
Cartridge World, a business office supplies and stationery store, is located nearby for any additional office needs.
How can local businesses benefit from visiting The UPS Store?
Local businesses can access professional printing, mailbox services, packing and shipping, and small business services at The UPS Store.
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