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Brand Certified

United States Postal Service

1.8
(216 reviews)

Business Details

5415 Bergenline Ave, West New York, NJ
07093, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5415 Bergenline Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5415 Bergenline Ave, West New York, NJ
07093, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Reviews

1.8
216 reviews
5 stars
31
4 stars
10
3 stars
9
2 stars
7
1 star
159
  • WC
    Wosu Chen
    Apr 16, 2026
    1.0
    Avoid!! Extremely slow service, they work like sloths here.
  • PC
    Paul Cuesta
    Mar 24, 2026
    1.0
    Pésimo servicio, lento y parte del personal muy poco proactivo.
  • BV
    Brenda Vargas
    Mar 20, 2026
    1.0
    There’s two people one doing passports and one moving the line. There’s a line to the exit door and Somoia decides to say no to me and proceeds to add a card board to her window. She ends up removing the cardboard eventually because the line is super long. She doesn’t greet me and has an attitude the whole time assisting me. Won’t be coming here for my services anymore.
  • SC
    Sheila Culhane
    Feb 14, 2026
    1.0
    Slowest service ever!! It doesn’t matter the time or day, you have to wait a minimum of 20 minutes. Worst post office and service there is!
  • LJ
    Leonardo Hernandez Jr.
    Feb 7, 2026
    1.0
    Having been born and raised in West New York, I have been visiting this post office for many years. Unfortunately, the experience has consistently been disappointing. This location has long been understaffed, resulting in extended and unreasonable wait times for customers. On numerous occasions, I have encountered long lines with only minimal staffing available. Despite repeated mass hiring efforts, the post office continues to appear understaffed. Today, for example, there was only one employee working at the service window while a large number of customers waited patiently in line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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