United States Postal Service

2.9
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1560 Union Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1560 Union Valley Rd, West Milford, NJ
07480, United States

Hours

Reviews

2.9
33 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
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1 star
14
  • JB
    John Bujese
    2 days ago
    2.0
    I generally like USPS but I called with a simple question and couldn't get through to a real person because their automated phone system just kept going round and round wasting my time.
  • DC
    D C
    Feb 9, 2021
    1.0
    I’m really not the type to waste time with this but the guy at the West Milford post office needs to get a new job. I called to ask about a forwarding cancellation that’s been sending my mail (West Milford) to my old address (Hewitt) and my old address to my current address. I was told to shut up and call the Hewitt office. Every time I’ve dealt with West Milford’s post office I was rushed and interrupted and the problem is still not fixed over 6 months later. *Hewitt’s office has taken care of their part and has been very helpful every time I’ve dealt with them.
  • AM
    Amanda Morley
    Aug 14, 2020
    1.0
    Recently sent a package and paid for 1-2 day priority shipping on a Saturday, which was expected to arrive on Monday. I was told by the employee it'll only take 1-2 days. It's now Friday and package is being delivered today, however, to the wrong address. It's being sent 2 towns over to my address(I didn't notice on the receipt) instead of the correct destination, South Carolina. I called to inquire about a refund on shipping for 1. the excessive amount of time and 2. being sent to the wrong address and was told "there's no guarantee on delivery dates" and i'd have to retrieve my package from Madison and drive all the way to WM just for them to 'investigate' why they delivered it to the wrong address, which, they could not take responsibility for. If you're shipping a package- just pay the same amount and go with UPS/Fed EX, at least it'll arrive in the 1-2 day time frame and you wont get a bogus excuse about its not gauranteed. As per the USPS site, "Domestic deliveries arrive in 1-3 business days depending on where your package starts and where it's going." But, not guaranteed, right? You might want to put that on your site then.
  • SS
    Sarah Sedlacik
    Nov 6, 2019
    5.0
    Good workers, nice office, good and fast experience
  • JT
    Joyce Tierney
    Aug 10, 2016
    1.0
    Every time i go in service is on point but getting my mail is terrible. If it rains we don't get mail at all. If there is even a HINT of rain we don't get mail. It has now been 3 days since we got mail. The postmen will drop off to the downstairs business but can't seem to walk around to our mail box. WAY to much Laziness.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.