The UPS Store

3.6
109 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1780 in West Caldwell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Broadway Square At Bloomfield And Passaic.

Details

  • DeliveryNot available

Location

The UPS Store
759 Bloomfield Ave, West Caldwell, NJ
07006, United States

Hours

Reviews

3.6
109 reviews
5 stars
67
4 stars
3
3 stars
2
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and attentive, especially under new management.

Cleanliness

The store has been noted for its cleanliness and organization, a significant improvement since the change in ownership.

Efficiency

Customers reported quick and efficient service, with many noting that their shipping and printing needs were handled smoothly.

Management Issues

Some reviews highlighted ongoing issues with certain staff members being rude or unhelpful, indicating inconsistency in customer service.

Operational Challenges

Several customers mentioned problems with package handling and communication, suggesting that the store may still be struggling with operational efficiency.
  • MD
    Maria Delguercio
    2 days ago
    5.0
    Fast and courteous
  • MT
    Marc Tarabocchia
    4 days ago
    5.0
    Received excellent customer assistance today from two gentlemen- Courtney and Andrew. Extremely helpful in addressing my concerns today. Recommend this place to anyone using UPS services.
  • TP
    Tiffany Palacios
    Dec 31, 2025
    5.0
    Niraz is extremely helpful, knowledgeable and kind. I had pre printed a shipping label and it wasn’t scanning and he immediately helped me an told me it wasn’t a problem that I could email it and he would print it for me. On top of that he was extremely attentive to the other customers in line. I definitely would recommend this ups!
  • SR
    Saleem Ramay
    Dec 31, 2025
    5.0
    This UPS Store is extremely neat and clean, with a very welcoming and professional environment. The staff is fast, courteous, and highly professional. All of my shipping needs were handled quickly and efficiently. This place is much better than it was a few years ago, and the improvement in service and organization really shows. From start to finish, the experience was smooth and hassle-free. Highly recommended for all shipping needs!
  • HH
    Havilyn Harrar
    Nov 17, 2025
    5.0
    I was so happy to return to this store that is under new management. The store owner and assistant Chris were incredibly helpful! I had just lost my parent and they took the time necessary to carefully package all my items with exceptional skill. I needed shipments to go to five different addresses of my family members and they made it seem like no problem. They were kind, considerate, and patient. They could not have known I ship things as a business in California. That said, I was very, very impressed with their choice of packaging and strategies, like double boxing, to ensure safe shipping of items. I didn’t need to instruct them at all. It is a Huge improvement from previous owners/managers. I was worried going in but I had no choice. Return to this store if you have been gone for a while. I’d give them 6 stars for extra credit if I could.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in West Caldwell offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.