United States Postal Service

3.0
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 118 Walker Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
118 Walker Ave, West Berlin, NJ
08091, United States

Hours

Reviews

3.0
28 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 star
13
  • ES
    Emily S
    Dec 30, 2025
    1.0
    Super rude older lady at the front desk. Every single time I go she is utterly miserable and always has to make my day just a little bit worse. I come in with a positive attitude and always leave with a bad taste in my mouth. I avoid this location as much as possible but without fail, the few times a year I go, she always makes an unsolicited rude comment. Hopefully she retires soon🥰
  • RR
    Ruthpaul
    Dec 19, 2025
    1.0
    I have never met a more rude and awful person as the lady at the front. The white lady with lighter brown hair always up in a bun, sometimes has glasses . She’s always there so you know who I’m talking about. She is the worst person i have ever met at the post office and I hope she continue to live a miserable life. The young man in there is always so sweet and kind, I feel for him that he has to deal with her everyday.
  • CR
    Christina Ritz
    Dec 19, 2025
    5.0
    A great small post office with everything you need. First time here. Very friendly employees.
  • GP
    Gloria Poticher
    Nov 5, 2025
    1.0
    There is someone in the office stealing checks and they are washing them. Third time a check has been taken from the mail and wash. We have had to change accounts twice. Big issue at west berlin postal area. Also these checks are put in a postal box, so the only people that have access to these are the postal workers.
  • DC
    Dale Carns
    Oct 26, 2025
    1.0
    Google says the most popular day there is Sunday. 😂 So glad to know these guys work Sundays.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.