United States Postal Service

3.1
28 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 42 Preakness Shopping Ctr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
42 Preakness Shopping Ctr, Wayne, NJ
07470, United States

Hours

Reviews

3.1
28 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
0
1 star
13
  • JJ
    Jazmine
    Jul 25, 2025
    1.0
    They delivered it back to my home address…..
  • HS
    Harish Sharma
    Jun 23, 2025
    1.0
    I usually try to avoid writing negative reviews, but I feel compelled to share my experience at the USPS Wayne location. There is a female staff member—she has curly hair—who is consistently on her personal phone, often with earphones in (which are barely visible due to her hair). Unfortunately, she seems visibly uninterested when customers approach the counter, and I’ve personally felt uncomfortable asking questions. Her responses come across as rude and dismissive, and on more than one occasion, I felt like I was being mocked or spoken to in a condescending tone. This kind of behavior is really disheartening, especially at a customer-facing counter. I now find myself hoping I won’t have to interact with her whenever I visit, which should never be the case when accessing public services. On a positive note, there’s another gentleman who works there—probably in his 60s ( I think his name is Bob) who is always polite, respectful, and helpful. His professionalism stands in stark contrast to the behavior I described earlier and reflects the kind of service people expect and appreciate. I genuinely hope USPS considers placing associates who are not comfortable or interested in direct customer interaction in roles better suited to their strengths—perhaps in the back office—so that customers aren’t left feeling unwelcome or ridiculed.
  • RG
    Robert Gimbel
    Feb 17, 2022
    1.0
    Not sure if it is possible to get more surly help. Makes for a very unpleasant experience. A smile and a tiny bit of kindness would go a long way
  • CP
    Chris Pal
    Apr 15, 2019
    1.0
    The most unpleasant staff I have ever encountered. Rude, condescending,and unhelpful, it's a marvel they still have their jobs

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.