United States Postal Service

2.7
39 reviews

About

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Visit your local Post Office™ at 475 Watchung Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
475 Watchung Ave, Watchung, NJ
07069, United States

Hours

Reviews

2.7
39 reviews
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19
  • AA
    anna
    Jul 18, 2025
    1.0
    I went in today around 2:30pm had one of the worst experiences this lady with darker complexion was wearing a hat, the minute I walked was giving me attitude I was being kind as I usually am to any customer service worker and anything I would ask would be a annoyed or disregarding answer, after she literally SLAMMED my mail on the printer when I was paying for it so I asked her what the attitude was about, she claimed I was being rude first and she was just “matching my energy” which is so false when I was just simply asking questions. I don’t know how you keep someone hired still that is clearly not mentally okay and not able to work customer service and is very emotional. Shame on the management
  • LN
    Luis Nuñez
    Jul 7, 2025
    1.0
    The person who was attending at 11:30 in the morning, on July 7, 2025, is a person who does not have a bad attitude towards the client. My wife asked her if she could explain the price difference and she got very upset because we were waiting and she was talking on the phone, we had to wait for her to finish talking on the phone for her to attend to us, it seems that she did not like being interrupted, they should not have that kind of people in a job, they should have people who work with a good customer service attitude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.