Staples

3.7
174 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Watchung, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1515 Route 22 West, Watchung, NJ
07069, United States

Hours

Reviews

3.7
174 reviews
5 stars
95
4 stars
20
3 stars
9
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.

Printing Issues

Numerous customers experienced problems with printing services, including delays, errors, and unhelpful staff in the printing department.

Store Cleanliness

The store is generally noted for being clean, organized, and well-stocked, contributing positively to the shopping experience.

Staff Knowledge

While some staff members are recognized for their knowledge and helpfulness, others are criticized for lack of competence and training.

Long Wait Times

Customers frequently reported long wait times for service, particularly in the printing and checkout areas, indicating potential staffing issues.
  • SR
    Sheldon Roskin
    Nov 4, 2025
    5.0
    Great experience shopping at Staples/Watchung. Good prices, courtesy from all staff, variety of product, clean, uncluttered place to shop.Great rewards program.
  • SN
    Stephen Napholtz
    Oct 22, 2025
    5.0
    I find the Staples at Watchung, NJ to be a very good store for office supplies and computer accessories. They have many items in stock and the staff is helpful and courteous.
  • CC
    Chas C
    Sep 24, 2025
    1.0
    Apathetic collection of humans who strive to ensure I buy everything online from another retailer. u s e l e s s
  • SF
    Scarlet Fox
    Sep 14, 2025
    1.0
    For the Printing Department : I brought a Microsoft Publisher document that I needed printed, folded in half, & stapled (a booklet). How hard is that? First the employee converted it to a PDF and had problems printing it (I didn't know he converted oy to a PDF at that point). After 15 minutes of struggling, he showed me the printed booklet but somehow, it had two blank pages right in the middle of the booklet & the employee told me that was the best he could do. Of course I wasn't happy but was going to accept this. I then noticed that it didn't print the last page at all. I brought this to the employees attention and he acted puzzled. After another 5 minutes he said "I'm just going to try printing it from the Publisher file." Well, why wouldn't he have just done that from the start? No idea. After another 10 minutes, he still can't print it because somehow, the program or good computer was inserting an extra page. He asked his coworker for help but still couldn't print it as it was laid out. Keep in mind, I had no issue printing it exactly the way it was laid out in the program in my office and my printer is not even as close as high-tech as theirs, which is why I brought it to them to begin with - because their machine folds the page in half and staples it. He flat out told me he couldn't help me. After 35 minutes. That's it - Staples print shop could not print a simple booklet. If I didn't have to get to a dentist appointment, I might have asked for a manager to see if they had any more knowledge than the employee, but I couldn't spend any more time there. I was just in complete disbelief that they couldn't complete a simple print job. Ugh.
  • JB
    Jim Butler
    Sep 11, 2025
    5.0
    My computer had a virus. I urgently needed it for medical problems I suffer. They immediately tried to resolve the issue but had to keep it until next day. The following day they called as it was ready

Frequently Asked Questions About Staples

What services does Staples in Watchung, NJ offer?

Staples in Watchung offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns and pickup.

What are the store hours for Staples in Watchung, NJ?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 6:00 PM.