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With a focus on the community of small businesses and consumers, Staples in Watchung, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
175 reviews
5 stars
95
4 stars
20
3 stars
9
2 stars
5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor customer service, with reports of rude staff and unhelpful interactions.
Staff Knowledge
While some customers praised individual staff members for their helpfulness and knowledge, many reviews highlighted a lack of training and competence among employees, particularly in the printing department.
Store Condition
The store is generally reported as clean and well-organized, with a good selection of products available.
Printing Services
Numerous complaints were made regarding the inefficiency and incompetence of the printing services, with customers expressing frustration over delays and errors.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
- MKmu kuDec 19, 20251.0No customer service, manager must be sleeping
- SRSheldon RoskinNov 4, 20255.0Great experience shopping at Staples/Watchung. Good prices, courtesy from all staff, variety of product, clean, uncluttered place to shop.Great rewards program.
- SNStephen NapholtzOct 22, 20255.0I find the Staples at Watchung, NJ to be a very good store for office supplies and computer accessories. They have many items in stock and the staff is helpful and courteous.
- CCChas CSep 24, 20251.0Apathetic collection of humans who strive to ensure I buy everything online from another retailer. u s e l e s s
- SFScarlet FoxSep 14, 20251.0For the Printing Department : I brought a Microsoft Publisher document that I needed printed, folded in half, & stapled (a booklet). How hard is that? First the employee converted it to a PDF and had problems printing it (I didn't know he converted oy to a PDF at that point). After 15 minutes of struggling, he showed me the printed booklet but somehow, it had two blank pages right in the middle of the booklet & the employee told me that was the best he could do. Of course I wasn't happy but was going to accept this. I then noticed that it didn't print the last page at all. I brought this to the employees attention and he acted puzzled. After another 5 minutes he said "I'm just going to try printing it from the Publisher file." Well, why wouldn't he have just done that from the start? No idea. After another 10 minutes, he still can't print it because somehow, the program or good computer was inserting an extra page. He asked his coworker for help but still couldn't print it as it was laid out. Keep in mind, I had no issue printing it exactly the way it was laid out in the program in my office and my printer is not even as close as high-tech as theirs, which is why I brought it to them to begin with - because their machine folds the page in half and staples it. He flat out told me he couldn't help me. After 35 minutes. That's it - Staples print shop could not print a simple booklet. If I didn't have to get to a dentist appointment, I might have asked for a manager to see if they had any more knowledge than the employee, but I couldn't spend any more time there. I was just in complete disbelief that they couldn't complete a simple print job. Ugh.
Frequently Asked Questions About Staples
What services does Staples in Watchung, NJ offer?
Staples in Watchung offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns and pickup.
What are the store hours for Staples in Watchung, NJ?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 6:00 PM.
What payment options are accepted at Staples in Watchung?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples Watchung provide pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which brands can I find at Staples in Watchung?
Staples carries brands including Amazon, Avery, BIC, Dell, Epson, HP, Logitech, Microsoft, Apple, and many more.
Where is Staples Watchung located?
Staples is located at 1515 Route 22 West, Watchung, NJ 07069, USA.
What office supplies and electronics does Staples in Watchung stock?
Staples stocks Chromebooks, laptops, desktops, printers, ink and toner, paper, pens, markers, office furniture, and cleaning supplies among other products.
What are some popular nearby stores and attractions to Staples Watchung?
Nearby places include Columbia Sportswear Company, T.J.Maxx, Michaels Stores, GameStop, and Kids Empire Watchung, offering options for clothing, crafts, electronics, and family entertainment.
Are there nearby shipping and postal services around Staples in Watchung?
Yes, nearby shipping centers include UPS Alliance Shipping Partner and Staples Print & Marketing Services, useful for customers needing additional shipping options.
What nearby entertainment and dining options are available near Staples Watchung?
For leisure, customers can visit Kids Empire Watchung for indoor play, or dine at Yami Yami Grill & Sushi Express and Better Than Philly Cheesesteaks and Wings nearby.