With a focus on the community of small businesses and consumers, Staples in Vauxhall, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staff Knowledge
Many customers noted that staff members were knowledgeable and provided valuable assistance, particularly in tech and printing services.
Printing Services
The printing department received significant criticism for poor service, including slow response times and unhelpful staff, leading to frustration among customers.
Store Environment
The store is generally described as well-stocked and organized, with a friendly atmosphere, although some customers reported issues with cleanliness and staff attitude.
Product Availability
Customers appreciate the wide variety of products available, particularly for office and school supplies, making it a go-to location for many.
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Marisa Collazo
1 day ago
5.0
Interacted with 4 employees, including Julene and the assistant manager, Vincent. Very friendly and super patient with my confusing return and repurchase. Was also happy to see that Party City is now there!
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Babatunde Sowemimo
6 days ago
1.0
This lady SHOULD NOT BE in customer service, very rude , doesn’t know how to speak to customers , she was so rude that her face says it all. Customers are obviously not very good at some services that staples rendered, it’s her job to educate, teach and makes customers needs as easy as it can get . I was looking for a tape , she immediately with a RUDE VOICE “ YES CAN I HELP YOU* then I did something I shouldn’t had done by applying two return labs in one package , what should she have done? Educate and tell me what I needed to do , to fix the error but she literally belittled me . I watched multiple customers ask her questions or spoke of their needs and she continues to make them look stupid, she is very non Polite , so rude , and worst customer service that should be attending to customers . She looks as stupid as she sounds. And to make it look bad , she spoke of my error to fellow staffs just to make me look stupid , yes , she need to be trained with basic customer etiquette, she lacks all it takes
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Eniminlin Assale
Nov 11, 2025
5.0
I purchased a mini desktop a week ago
The price was unbeatable
The customer service was great
Thank you Staples!
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David Shefter
Nov 11, 2025
5.0
Excellent customer service, knowledge of the printers I was looking at and quick checkout.
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Orlando
Nov 2, 2025
5.0
Very well run business. Everyone's well trained and professional. Khandy was extremely helpful and patient helping with tsa precheck enrollment.