Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1130 W Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
171 reviews
5 stars
26
4 stars
7
3 stars
5
2 stars2
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted a consistent pattern of rude and unhelpful staff, with many customers expressing frustration over poor attitudes and lack of assistance.
Service Efficiency
Customers reported significant delays and inefficiencies, including long wait times and disorganization, particularly regarding passport services and package handling.
Inaccurate Information
Many customers experienced issues due to outdated or incorrect information on the website regarding available services, leading to wasted trips and frustration.
Staff Competence
While some employees received praise for their helpfulness, many others were criticized for being unprofessional and lacking basic customer service skills.
KM
Kelly Mayancela
1 day ago
1.0
Came here to submit my child’s first passport application. Had everything ready and waited in line (this was Wednesday @10:15 am). We did not set an appointment because last time we went they said they do walk-ins from 10-11 on Wednesdays. It’s 10:40 and they say they are not doing any more walk ins and they only accept 2 people. And the second person who was accepted to do their passport application came in AFTER us. We told them that he came after us but she just ignored it and rudely said “we are not doing any more applications”. Their website says from 10-11 not that they only accept 2 people. It was giving Lazy, arrogant, disrespectful, and unprofessional. Will not be coming back here.
ND
Nach D
5 days ago
1.0
Very poor customer service. The people working there have absolutely no idea what they’re doing.
MC
Miry Car
Feb 18, 2026
1.0
Made a passport appt online with photo needed. When I got there clerk was hard to understand and then he ask for the photos and I told him I needed photo taken and had looked at this location since photo can be taken. He said camera wasn't working for a while and to go to Walgreens. Why would usps website have this option if its not working. Very unprofessional, couldn't understand the clerk and just a waste of my time.
MZ
Mykola Zakharchuk
Jan 13, 2026
1.0
Horrible and rude attitude towards customers from the three employees at the cash register. And you have to wait for a whole day to get to the payment. I do not recommend it.
SA
Silvana Ancaya
Nov 21, 2025
1.0
Omg !!! Since the guy retire the new girl attending there is the worse 😠.. always in the phone talking in the back ….
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 1130 W Chestnut St?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and passport photos can be taken by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
Open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at the 1130 W Chestnut St Post Office?
You can search for availability and reserve a PO Box online, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
What other postal offices are near the United States Postal Service at 1130 W Chestnut St?
Nearby postal offices include the US Post Office, Union Post office, and another United States Postal Service location offering additional services.
Are there financial and government services near the Post Office?
Yes, the Union Post office nearby offers postal, financial, and central government services, which might be convenient for related errands.
What local businesses could I visit near the Post Office at 1130 W Chestnut St?
Nearby you can find various services including Community Pure Water charity, Castle Point Landscape Design, mortgage lenders like Rate, and automotive dealers like Volkswagen of Union.
Are there local amenities for relaxation and fitness near this Post Office?
Yes, you can visit High Class Society LLC for beauty and wigs, Glow Theory LLC for spa services, and AllStar BJJ MMA Training for fitness located nearby.
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