Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1130 W Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
166 reviews
5 stars
26
4 stars
7
3 stars
5
2 stars2
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.
Efficiency
Customers frequently reported slow service and disorganization, leading to long wait times and inefficient processes.
Staff Attitude
Many reviews mentioned a negative attitude among employees, with some customers feeling disrespected and belittled during their interactions.
Service Availability
Several customers expressed frustration over services that were advertised but not available, such as passport photo services.
Package Handling
There were multiple complaints about lost packages and poor handling of mail, leading to significant customer dissatisfaction.
- SASilvana Ancaya3 days ago1.0Omg !!! Since the guy retire the new girl attending there is the worse 😠.. always in the phone talking in the back ….
- DHD HNov 7, 20251.0Horrible experience trying to apply for passports for my infant twins. I chose this location because the website says they offer photo services, but when I arrived for my scheduled appointment I was told their camera was broken and we had to go offsite for photos. I asked if my appointment would be honored when we returned and was told it would. When I came back an hour later I was told passport services closed 10 minutes ago! The employee I spoke to was rude and condescending, accusing me of taking too long. I explained that I had to wait in line for photos at Walgreens and then wait for the photos to be processed and the only reason I was gone in the first place was because their website information was inaccurate! It should have been communicated to me that passport services was closing so soon, because my appointment was an hour long and I never would have made it in time regardless. She could not have cared less and acted like their total incompetence was somehow my fault. There were no apologies, no accountability, and no attempts to make things right. My husband took the day off work, we arranged for childcare for my older children, and dragged two 3 month old babies around town for absolutely no reason. I see older reviews that other people have had this exact experience. So photo services haven’t been offered for months (at least) and no attempts have been made to ensure people don’t waste their time showing up for services that don’t exist?! This place is a disgrace.
- ACAnn CharlesOct 7, 20251.0Most out of pocket lady. Had to wait for the employees to finish their chat for one of them to ask what we were here for. Extremely disrespectful when I tried explaining to her that walk ins for passport appointments end at 12 pm according to the website on Tuesday. She refused to take me although I had made an appointment and was only 8 min late. She got me so heated. I should've went elsewhere. If you love your peace and your blood pressure DO NOT come here.
- CMClaudia MoncadaSep 30, 20251.0If Icould give them 0 stars sure I would I went there to drop of a package I had the QR code but they said the could not print it what kind the service is this the lady was over the phone laughing with I do not know who in labor hours why she can print something like my daughter 3 years old can do why these people can work in the right manner and happy to do it
- PBPaul BuyanovSep 17, 20251.0Extremely slow and poorly organized. Shipping a package here is a nightmare. First, you have to wait in line just to get an address sticker — which should obviously be available outside. Then you’re forced to wait in the same line again just to ship the package. The staff move at a snail’s pace. Even with only three people ahead of you, expect to waste 15–20 minutes standing around. Completely inefficient and unprofessional.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 1130 W Chestnut St?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and passport photos can be taken by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
Open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at the 1130 W Chestnut St Post Office?
You can search for availability and reserve a PO Box online, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
What other postal offices are near the United States Postal Service at 1130 W Chestnut St?
Nearby postal offices include the US Post Office, Union Post office, and another United States Postal Service location offering additional services.
Are there financial and government services near the Post Office?
Yes, the Union Post office nearby offers postal, financial, and central government services, which might be convenient for related errands.
What local businesses could I visit near the Post Office at 1130 W Chestnut St?
Nearby you can find various services including Community Pure Water charity, Castle Point Landscape Design, mortgage lenders like Rate, and automotive dealers like Volkswagen of Union.
Are there local amenities for relaxation and fitness near this Post Office?
Yes, you can visit High Class Society LLC for beauty and wigs, Glow Theory LLC for spa services, and AllStar BJJ MMA Training for fitness located nearby.