FedEx Ship Center

3.5
839 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Union, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2393 Vauxhall Rd, Union, NJ
07083, United States

Hours

Reviews

3.5
839 reviews
5 stars
389
4 stars
127
3 stars
78
2 stars
27
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of assistance.

Delivery Issues

Numerous complaints about missed deliveries, packages delivered to wrong addresses, and drivers not following delivery instructions.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, many others expressed frustration with the overall service quality.

Lost Packages

Several reviews indicated that packages were lost or mishandled, leading to significant dissatisfaction among customers.
  • BC
    Brenda Correa
    6 days ago
    1.0
    FedEx flat-out lied. Tracking said my package was delivered, then suddenly they claimed a “delivery attempt” needing a signature — no knock, no doorbell, no notice. I was home. Packages don’t just change status like that. This is either incompetence or theft. I’m filing a formal complaint. Completely unacceptable. Want it even harsher or with less risk of pushback?
  • JG
    Jada-Marie Gordon
    Dec 16, 2025
    1.0
    If I could give yall a -10 star I would…. I swear FEDEX HAS THE DUMBEST delivery driver EVERRRR……and their customer service is use less, How u can’t transfer me to the facility that has my package??how your customer service doesn’t have any contact for the warehouse, why yall got all these restrictions if you’re gonna hire people who can’t do their job properly, with that said …..what’s the point of giving me the options of leaving a delivery instruction if your delivery driver gonna keep disregarding them…… I’ve been waiting for my package for the past 3 days and 2 failed attempts because the delivery drivers can’t read or comprehend the simple instructions given……if I’m asking to ring door bell at the side door why am I being sent a picture of the FRONT DOOR ……
  • VG
    Victor Gonzalez
    Dec 1, 2025
    2.0
    Take FedEx office shipping. Customers dont care if its FedEx shipping or office when we send packages.
  • MM
    Mike
    Nov 26, 2025
    1.0
    Stay far away from this place!!! The older bald African lady is rude and lazy. I dropped off my package with QR code and it ended uo coming back to my house the next day. Called Fed Ex and they were clueless of what happened. Needed to call the company that I was returning the merchandise too, so they can send me a label for UPS. Everything went smoothly after that.
  • SD
    Shar Donat
    Nov 15, 2025
    1.0
    I have a corporate discount. I drove about 35 minutes to ship the package. I told the lady about my corporate discount, she took my id and process the whole thing and charge me regular price. The she said oh I am sorry, you should have chosen air, your corporate discount doesn't apply to ground. I said ok then let's do air. She said oh I already did everythin, I am not undoing it. This is lazy and below average customer service. So you think I gave you my ID told you about my discount just for fun.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Union, NJ offer?

FedEx Ship Center in Union, NJ offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Union?

FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:30 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.