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United States Postal Service

1.6
(374 reviews)

Business Details

301 30th St, Union City, NJ
07087, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 301 30th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 30th St, Union City, NJ
07087, United States

Hours

Reviews

1.6
374 reviews
5 stars
41
4 stars
8
3 stars
7
2 stars
19
1 star
299

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with some experiencing disrespectful treatment.

Staffing Issues

Numerous reviews highlighted chronic understaffing, leading to long wait times and inefficient service.

Package Handling

There were multiple complaints about lost or stolen packages, as well as issues with delivery attempts not being made.

Facility Conditions

Customers noted poor cleanliness and maintenance of the post office, contributing to an overall negative experience.

Mixed Experiences

While some customers had positive interactions with specific staff members, these were overshadowed by the overall negative feedback.
  • SR
    Silver Razor
    1 day ago
    3.0
    You never know what you will get when visiting this place, some of the employees are friendly while some of them are rude or simply don’t give a damn. So good luck, you will need it.
  • LG
    Liz Garcia
    Feb 18, 2026
    1.0
    If I can give a 0 🌟 that's what they will get , The open your letters and steal your belongings, it happens few times, I was sent a card from my sister for my birthday, And this is what I got with no gif card because they stole it , they need to get better people to work on the post office
  • EC
    Erika C.
    Jan 31, 2026
    5.0
    This review is long overdue, but my experiences with the Union City post office have consistently been positive. My local mail carrier and truck driver are friendly, dependable, and regularly go the extra mile to hand-deliver my packages. As a collector of plushies, pendants, figures, and all things cute, I receive a high volume of deliveries, and they’ve always been handled with care and attention. Although I don’t know their names, their dedication and reliability truly stand out. I’d also like to recognize Chris, the manager/supervisor at the Union City post office. He has always been professional, courteous, and proactive when providing updates—especially when packages are delayed or temporarily misplaced. (For some reason, many shipments tend to stall in California—go figure! 😅) Visiting the post office has generally been a pleasant experience. The staff is patient, respectful, and willing to help with questions or concerns. I understand that others have had different experiences, but I can only speak from my own. I’ve lived in Union City my entire life, have interacted with this post office countless times, and continue to have consistently positive experiences. Overall, the Union City post office has been reliable and professional, and I’m grateful for the care taken in delivering packages to my household. Cheers! 💌📦
  • AY
    Andrew You
    Jan 31, 2026
    1.0
    Just a heads up, things are really slow and outdated here. There is no Kiosk and the workers are clearly overworked. I’d avoid this USPS. It took 1 hour to send a package.
  • SS
    samdebey
    Jan 9, 2026
    5.0
    Great service. Joshua helped me track down a package that didn’t get delivered. Very helpful and professional. I didn’t catch his colleague’s name but she was also very kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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