United States Postal Service

1.6
371 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 301 30th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
301 30th St, Union City, NJ
07087, United States

Hours

Reviews

1.6
371 reviews
5 stars
38
4 stars
8
3 stars
6
2 stars
19
1 star
300

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing, with many locations having only one employee available to assist a large number of customers.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive towards customer inquiries.

Package Delivery Problems

Many customers experienced issues with package deliveries, including lost packages, incorrect deliveries, and lack of communication regarding delivery status.

Facility Conditions

The post office locations were often described as dirty and poorly maintained, contributing to a negative customer experience.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific staff members who were helpful and professional.
  • JR
    jose amauris reynoso rosario
    Oct 8, 2025
    1.0
    Para hablar con un personal es imposible
  • OC
    Osvaldo Hernandez Cabrera
    Sep 15, 2025
    1.0
    What a bad service they have here, they have 7 windows and only 1 works and they are very slow.
  • CG
    Constructora Guía
    Aug 11, 2025
    1.0
    Horrible
  • HC
    Huseyin Coskun
    Jul 16, 2025
    1.0
    Only one person is working and 10 people waiting on line last 30 min.
  • JE
    Jasmin E
    Jul 10, 2025
    1.0
    The people that work here do not care for any semblance of customer service. You ask a question and they walk away. Regardless of your tone or demeanor, their demeanor is simply that they couldn’t care less about being employed or providing you with any kind of useful information.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.