Brand Certified
United States Postal Service
1.7(147 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2601 Brunswick Ave, Trenton, NJ
08638, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2601 Brunswick Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
147 reviews
5 stars
15
4 stars
6
3 stars
9
2 stars
5
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Customers frequently reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and delays.
Operational Hours
Many customers noted discrepancies between posted hours and actual hours of operation, leading to wasted trips to the post office.
Staffing Problems
Reviews indicated that the location is often understaffed, resulting in long wait times and inadequate service during busy hours.
Management Concerns
Several reviews pointed to poor management and lack of accountability among staff, contributing to overall dissatisfaction with the service.
- DDDiploMattFeb 24, 20261.0Mail is constantly being delayed
- RSRayyan SyedOct 7, 20251.0This post office services my area. I schedule a pickup, and on the off chance they actually come, they take a look at the packages, and leave. I told the guy the packages were right there and he just left. Then I get an email saying your pickup has been complete. Bafoonery.
- LMLily MarianikMar 11, 20235.0I've never had an issue, bar rude patrons that make the experience unpleasant. Thank you to the staff!
- TWTobey Wan-KenobiJun 12, 20201.0Genuinely the worst customer service experience, because it’s non-existent. They don’t answer their phone at all. I’ve been waiting for a package to be delivered and it just says they tried to deliver and that’s it. They have been holding my package for 2 weeks and I still can’t even get in contact with them.
- GMGiulietta MarinucciDec 11, 20191.0If I could give them a negative number for their review I would. Pretty much everything I ship which is packed securely with lots of packing material ends up broken. Also, the services they are supposed to provide like free carrier pick up is useless when you sign up for it and your carrier fails to take the package. This happens three out of four times on average. To complain about this you get telephone numbers to lines they don't pick up and if you call the main number it is over an hour wait at minimum to make a complaint. I must give credit to the "main USPS NUMBER" in that after waiting over an hour to make my complaint they actually do take your information and act upon it. They also keep a log of your complaints so I highly recommend calling the main line and waiting it out. They need to know what is going on and take action on the staff that is responsible for such poor service and package care.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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